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Siri Stopped Working On MacBook Air

Siri had been working fine, but today I tried and cannot invoke Siri on my MacBook Air.

Not by voice and not by selecting the app and not by invoking the associated keyboard shortcut.

I recently had an update to macOS Sonoma 14.7. Not sure if that caused the issue or not.

Everything else seems to be working just fine on the computer. Siri is working just fine on my iPhone.


Some things I tried - to no avail:

  • Rebooted the Macbook.
  • Turned off/on Siri in System Settings
  • Turned off/on Listen For Hey Siri in System Settings.
  • Turned off/on Siri in iCloud
  • Deleted Siri history in iCloud
  • Confirmed no time of day restrictions in place.
  • Turned wifi off/on.
  • Checked sounds are adjusted properly input/output.
  • Rebooted again, just to be sure.


None of these were successful.


When I say "Hey Siri", I get no response from the Mac. When I try just invoking Siri by the icon on the top of the screen or by clicking on the App icon, or invoking the keyboard shortcut, it just makes a downward bloopinng sound that corresponds to something not working, and nothing more.


When I turn off/on Siri and Listen for Hey Siri in settings, it asks if I want to set up Hey Siri. I select continue and asks me say "Hey Siri, How's the Weather". It then indicates that Siri did not quite get that and asks me repeatedly to try again, until I eventually hit the cancel button.


I am at a loss as to what to do further. Not sure if others have this issue too. Any OPEX / resolutions would be appreciated. Thanks in advance for your support.


MacBook Air 13″, macOS 14.7

Posted on Oct 3, 2024 8:30 AM

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Question marked as Top-ranking reply

Posted on Oct 8, 2024 3:31 PM

I am also having the exact same issue, have not found a solution ANYWHERE. Have tried everything including a reinstall as mentioned above. It's almost as if Siri isn't really "there" or something. Completely at a loss on how to fix. Any updates or solutions?

5 replies

Oct 5, 2024 8:10 PM in response to Ontario1

I've had the identical issue, and did the same trouble-shooting as you did (on my Mac mini). To no avail. I even re-installed Sequoia.


I did noticed something interesting, though. When I connected my bluetooth headphones, Siri started responding to all the different ways it can be invoked.



Four different advisors (including a senior advisor)had no solutions. I provided a diagnostic report and was promised a callback when the senior advisor had heard back from Engineers about the report.


Never happened.


Just received an email with boiler-plate text and a link to trouble-shooting steps that had already been taken.


If Siri on Mac doesn’t work as expected - Apple Support


Hard fail tech support.

Siri Stopped Working On MacBook Air

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