Unable to search in my 'Photos App' after new update

I can no longer “search” in photos. For example if I wanted a photo from my photos that had something specific like a pumpkin, I could type in pumpkin and all photos I had with a pumpkin would pop up. Now since the new backup, it no longer does it😖 Anyone else hating the way they changed photos. It’s not user friendly to me AT ALL.


[Re-Titled by Moderator]



iPhone 13, iOS 18

Posted on Oct 1, 2024 02:34 AM

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Question marked as Top-ranking reply

Posted on Nov 18, 2024 08:44 AM

Below procedure worked for me so try this:


“The detection process requires iPhone to be locked and connected to power. Depending on what tasks are running in the background and the size of your photo library, the process could happen quickly or take up to a few days to complete”


I was wirelessly charging my iPhone 16 Pro for over 2 weeks and the photo search function still wasn’t working. After coming accross the above information, I used my usbc charging cable and physically charged the phone overnight twice in a row, the search function started working the next morning. So I guess the phone does require to be physically connected to power in order for the phone to learn your large photo library. Hope this helps.

76 replies

Oct 3, 2024 01:25 PM in response to markwmsn

Here was the latest BEST BUYS RESPONSE BLAMES APPLE. THIS IS FROM BEST BUY “I can completely understand your frustration here. While it is not ideal, that is how we would have to process the battery replacement as it is Apple who made this policy.


While I am sorry to hear that you no longer feel comfortable shopping with us, I do hope that you decide to give us a second chance in the future. Please do not hesitate to reach out to us here if you need assistance with anything else.


^Vanessa”

Oct 3, 2024 01:28 PM in response to andreamf

Apple sent me to Best Buy to get my battery replaced. I made the appointment a week ago. I drove 45 minutes to Beat Buy and they didn’t have a battery to put in my phone! I then had to drive all the way to an Apple Store for this repair. The above was the response from Best Buy!! Apple should NOT have them as a place to get phones fixed

Apr 4, 2025 03:03 PM in response to andreamf

Yep same as. Even before I updated to iOS 18.4 the search function wasn’t working- not even for albums. I have most of my photos in albums and it works intermittently. Try to search for some albums and it won’t work at all so I have to scroll down through the list to find the album I want. They say a smart phone like the iPhone 13 has more sophisticated tech than the Apollo 11 rocket that put a man on the moon- not seeing it if it can’t carry out a basic search function!!!

May 1, 2025 08:59 PM in response to andreamf

How do I use the photos app today? Nothing works. Search the name of a ‘person’ and the results delivered are photos of featuring the name spelled within the photo. Search Johnnie and what comes back is a photo where you can read J O H N N I E written on a page in a notebook within a photo.


not long ago I could find a photo by name and activity by typing name and activity. Today, not even close. Each Photos NAME album has been split up into multiple folders and not identified as the same person. This is awful awful, I cannot find a photo in less than an hour! So frustrating.

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Unable to search in my 'Photos App' after new update

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