iPhone 16 Pro not turning on

My wife’s iPhone 16 Pro is not turning on. Several times I have had to push the top volume, bottom volume and then hold the right power button until the Apple came on. And it took much longer than 10 seconds and instead of it coming on by itself, the Apple would show only after I held and released the power button. Did she get a lemon or are others having this problem? She gets a new phone every year so this is not an operator error.

iPhone 16 Pro

Posted on Sep 27, 2024 5:04 PM

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Posted on Mar 7, 2025 4:12 AM

Hi. I had the same experience today. Was very Hassled as the iPhone 16 pro 1 TB is a usd 2000 phone.


Went to the Apple store and the technician fixed it in 30 seconds. Seems the iPhone 16 has a different hard reboot process.


Sharing the same below for all


Hard reboot is first press the volume up button on the left side once only, then press the volume down button below it once only and then keep holding the power button till the apple logo shows up.


Best wishes to all and hope you never have to use it but if you do keep this thread.


389 replies

Dec 23, 2024 6:07 AM in response to austinmiranda

Mine does it and I don’t even turn it off or let it die. That is not the issue, you turning it off. My phone will be fully charged and unplugged and on when I go to sleep and wake up to a brick. When I finally get it to turn on? Still fully charged. I can’t stand apple for the things wrong with this phone. Do you have spotty touch screen issues too?

Dec 23, 2024 6:36 AM in response to austinmiranda

austinmiranda wrote:

They all have it. It’s the firmware we downloaded maybe the 18.1 or .2

That's a bold claim, which you simply can't substantiate. No, they don't ALL have it. My IP 16 Pro Max, nor our 16 Pro has shut down unexpectedly. Never. Not once.


I don't understhand however, why people are powering their phone off at night while charging? It makes no sense. When you charge your phone at night, connected to Wifi, it also backs up as it was designed to do. Powering it off, means it's not automatically backing up. There is just no need to power them off.


To test my phone however, I did for a few nights put it on its charger, then powered it off and every morning, it powered on as expected. I won't continue doing this as it isn't how Apple intended us to use our phones. So I'm not disturbed at night, I have a sleep focus on, so my phone doesn't disturb me. But it charges as expected and it backs up as expected.

Jan 3, 2025 10:36 AM in response to Lilisbuddy

I just got a new iphone 16 pro and it wont turn on - I've tried all tricks recommended online, including charging the phone, pushing the volume buttons one by one and then holding the lock button but none of it works. Can someone please help or/and advise on what I should do because I am travelling in South America and I am completely helpless without my phone, I can't even access my bank account!!

Jan 3, 2025 10:55 AM in response to silja288

Where did you buy your iPhone? So, you bought the device and immediately left on a major trip without checking your equipment?


How are you charging the iPHone?n iPhones don’t come with chargers but they do come with charging cables. what are you using for a charger? How reliable is your powered source? I’ve traveled in less developed parts of the world and the country turns off the power grid at night. How are you charging your iphone?

Jan 9, 2025 6:10 AM in response to sukhpal66

This sounds good; however, since only a few people have so far commented that Apple may have been fixed the issue in this last update, my wife will be waiting before going back to her old routine of turning the phone off at night. Hopefully others will have more guts, and will turn their phone off, charge at night, and report back. This has been a long strange trip, and not one of our happy iPhone moments since owning almost every iPhone since 2009.

Jan 9, 2025 6:27 AM in response to Lilisbuddy

I would not turn off my phone when charging now, since my iPhone 16+ was updated to iOS 18.2 when it first happened. And I did charge it before while the phone was turned off a few times no issue, and then the issue happened in December. I would also worry about updating the phone while on a full charge - since it likely will shut off the power during the update process.

Jan 9, 2025 8:41 AM in response to Lilisbuddy

Ugh - just happened to me. Battery was at 20%, plugged it in and turned it off to charge overnight and it would not turn on. Finally was able to force a restart and battery is at 100%. iPhone 16, about a month old. I won’t turn it off again but this is ridiculous. I am out of town and a bricked phone is not an option and scarily unsafe. Come on Apple!

Jan 18, 2025 8:17 AM in response to lobsterghost1

As I stated in the post: I read through the thread and used the process that had been described in the thread, which didn't work for me and clearly was not working for many others who have posted to this thread. I found a better description of the forced restart process and shared it for the benefit of others who might come across this thread while searching for a solution to the problem.


I decided to turn the phone off last night because I turned it off. It has a rather large, prominent button whose purpose is to allow the operator to turn it on and off, and the device is designed to be turned on and off. It is not designed, nor intended, to be left on all the time.


Frankly, whether or not one SHOULD keep it on for the purpose of it backing up at night is wholly irrelevant to the problem being discussed in this thread. It is an electronic device and should be fully capable of being turned on and off without an issue.

Jan 27, 2025 7:57 AM in response to Heardy123

Whether you are an Apple customer or not, of course you can turn your phone off when you want to. Of course, if you do you can lose text messages and other notifications sent while it is off, you lose automatic nightly backups, which is OK if you manually back up frequently or don’t care of you lose your content if the phone is damaged, stolen, or just has a hardware failure. And you also lose some of the sophisticated charging features that can extend the life of your battery.


Apple’s recommended best practice is to charge overnight, every night, with Optimized Charging and automatic backups turned on. But you are certainly free to ignore recommendations from the people that designed, built and programmed your pocket-sized computer that can also make phone calls.

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iPhone 16 Pro not turning on

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