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I am assisting a user with her MacBook, and when she uses Finder to access her Network folder, it shows empty (which is not). I tried a few things already (relaunching Finder app, showing hidden files, setting up file sharing) but I am still unable to fix this issue. Any suggestions?
[Re-Titled by Moderator]
Can you indicate what you mean by 'network folder'? Do you mean a shared folder on a server (iCloud, OneDrive, an NAS, something else)? The default Finder organization does not include a Network folder where files are stored.
Have you tried directly mounting those servers using Finder > Go menu > Connect to Server, then entering the smb address(es)? Assuming they're not open, the user should be prompted for login credentials.
Yes, so I am sending you a picture of the folders the user is trying to access.
Hello
Unfortunately, yes, I have tried that.
I also tried mapping the drives but no success.
I am running out of ideas
How can I fix Finder showing empty Network Folder on MacBook
