CarPlay not working with iPhone 16 Pro

I upgraded my iPhone 12 Pro to a 16 Pro, and the new phone will not connect to my 2018 Mazda CX-5 with CarPlay. When I plug it in, it charges but makes no sign of connecting.

iPhone 16 Pro, iOS 18

Posted on Sep 24, 2024 09:34 AM

Similar questions

CarPlay on Nissan Murano connection issues I have a 2019 Nissan Murano and a iPhone 13 pro with the latest iOS update. My phone will not consistently connect to CarPlay when plugged in. Sometimes it works sometimes it doesn’t, I’ve tried multiple cords, holding the wire, different ways, etc. And I’ve yet to find a solution will allow me to connect to CarPlay each time I plug it in. Anyone else’s experience this issue? Any ideas or solutions?
997 1
Apple Carplay Not Working With iPhone 15 Pro I have an Acura MDX 2019, and my iPhone 13 works fine with the cable attached into the Carplay slot. For some reason, even after using a data cable and buying a new cable to make it work, it does not show up in the Carplay Menu on the phone, and the car does not recognize any device being connected. However, the phone still charges while being plugged into the car, and Bluetooth works fine. Does anyone have an idea on how to fix this? I'll try updating to the latest IOS version to see if that works (I'm on IOS 17.3 currently).
2049 4
Connecting iPhone 15 to Lexus RX350 My iPhone 13 never had a problem with charging or connecting to CarPlay. My iPhone 15 connects but disconnects every 2 seconds. Anyone?
1749 2

304 replies

Jul 6, 2025 08:00 PM in response to taniafromsk

Apple Store sells Mophie brand cable “USB-A to USB-C” for 19.99. I attached a photo in another comment.

gionnap

Level 1

8 points

Jul 16, 2025 05:47 AM in response to MarkArm

Mine is switched to on, but still not connecting when I plug into my car. 2020 Hyundai Santa Fe.

Jul 19, 2025 07:59 PM in response to brianc407

My iphone 16 pro connects but his does not. Same iphones. 2024 Hyundai Tucson

that has bluetooth.

Aug 9, 2025 04:53 PM in response to brianc407

Hello!

I am having the exact same challenge. Did you find a fix?

Thanks!

CarPlay not working with iPhone 16 Pro

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up