iOS 18 update and Missing Health/Fitness Data

Good morning everyone!

I’ve been having one heck of a week with my iPhone and Apple Watch. First my phone was acting up, so I restored from my iCloud backup to iOS 17.6. Everything is going hunky dory, Health and Fitness are slowwwwwly redownloading my rings, awards, all my recorded. Great? Great. Then I downloaded iOS to my phone, and that’s when all the problems started. Here’s where things get interesting:

After the iOS 18 the Fitness and Health apps refused to record my calories, steps, stand hours.
At one point, my watch managed to unpair itself from my phone.
All my rings, awards, EVERYTHING going back to 2013 is gone!
The Fitness and Health apps seemed to be trying to redownload something, but would get stuck at a certain point.
There’s no listed monthly challenge in Fitness.

I’ve called Apple about this and was told this is a known bug. I was instructed to delete the health data off my phone to force downloading from iCloud. But it just doesn’t seem to be doing it, as far as I can tell. I’ve attached screenshots of what I’m seeing. There’s a little over 17gb of data on iCloud which corresponds with all my Health and Fitness data. Is there anything I can do to resolve this?

iPhone 13 Pro Max

Posted on Sep 20, 2024 5:46 AM

Top-ranking reply

Mayankkk

Level 1

44 points

Posted on Sep 20, 2024 11:26 PM

Hey, Buddy

I also faced the issue with health app,

Earlier I use to track my sleep data with my iphone only ( Without Apple Watch ) but after updating it to IOS 18, Sleep widget not tracking my sleep , I have tried everything but still the same issue ( No data Available )

Hope apple resolve this in upcoming updates.

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42 replies

Kakumei Author

Level 1

61 points

Sep 27, 2024 4:29 AM in response to JG2979

It is frustrating alright! A bit of an update on my end, I noticed on Wednesday night, it looks like things are finally being redownloaded from iCloud, albeit slowly. I’m hoping this means the kinks have been ironed out or that a bug fix update is coming down the pipeline.

Sep 30, 2024 9:35 PM in response to handypockets

Setting the alarm worked for one night. Back to a blue line that says I didn’t fall asleep till 02.52 am………..🗑️🗑️

Oct 5, 2024 10:58 PM in response to SuiQ

Under Close Your Rings, I now get 100 move goals, not 1,000 move goals. It looks silly seeing 542 of 100 days!

Oct 13, 2024 8:13 AM in response to Kakumei

Mine is all gone. Two full years' worth. and I new have a move goal of compelting 543 of 100 days insted of 1000 and it should read 664!

Oct 5, 2024 7:24 PM in response to Kakumei

Noticed too that my sleep time is no longer logged on my iPhone after updating to iOS 18. I could still add data manually, but it’s too cumbersome to do. I figured the feature must have been removed because it’s usually inaccurate sans a Watch

Oct 5, 2024 11:02 PM in response to Kakumei

Side question: I moved from an iPhone 13 Pro to a 16Pro. Luckily, I could keep my phone and still get the trade-in credit. But my watch was paired with the 13 Pro. What would have happened if I had turned the phone in and it was wiped? Would the pairing with the iPhone 13 Pro leave it stuck in limbo? Could I still unpair the watch even though I no longer had the device it was paired with?