Why does my AirPods Pro Transparency Mode keep turning off?

"Custom transparency mode continues to turn off randomly. I have to go into “audio visual” in settings, then “Headphone Accommodations” then scroll to the bottom and turn on “transparency mode”. In this menu are the settings for adjusting external sounds. The transparency mode toggle button here keeps turning off! I’ve reset the AirPods, reset the settings several times but nothing seems to work. Please advise. "

This is a post from when iOS 17 was out. We now have iOS 18 and many AirPods Pro software updates ever since. Apple did not listen. The problem persists. Maybe because we're a minority. I don't know. But I am so dissatisfied with Apple. Not only because of this issue. Anyways, is there anybody having an idea how to fix this? Away from "Remove AirPods and pair them again"?

Thanks you.

[Re-Titled by Moderator]

Posted on Sep 20, 2024 1:44 AM

Top-ranking reply

fitts law

Level 1

8 points

Posted on Dec 3, 2024 12:34 PM

In the jump from 17 to 18, I too had Transparency mode fail. 18.1.1 didn't solve it.

In Headphone Accomodations under Control Centre, when adjusting the Transparency Mode Amplification slider nothing audible would change.

Just had a Genius Bar appointment where they ran the AirPods through the 30 minute diagnostic which concluded there were no issues with the AirPods.

I asked the Genius to also test their set. Their personal AirPods had no issues.

This pointed to a potential issue with the phone.

Left with that unresolved. But I didn't want to erase my phone at that point.

Fortunately I had a second older pair to test. They too failed the Amplification Slider test.

Everything now pointed to the phone since two different pairs of AirPods failed.

Two options: General > Reset All Settings or Erase and Restore from an iCloud backup.

Reset All is the less time consuming path.

Tried Resetting All and AirPods are now working with Transparency Mode and the Amplification and other sliders are now working.

Note that Credit Cards, Text, Network and Notifications are all reset as part of this process.

So Reset All is one thing to try. There isn't a lesser version of reset that is applicable to AirPods.

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Why does my AirPods Pro Transparency Mode keep turning off?

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