Why does my AirPods Pro Transparency Mode keep turning off?

Actually, last night I found a better fix that seems bulletproof. The amplification is not as dramatic but the AirPods stay in Transparency Mode!

Fix Number 2  ( hopefully final fix? ) 

Download the MiMi app and find a quiet place to do your Audiogram. Then:

Settings 

Accessibility

Audio and Visual 

Headphones accommodations on

and then choose Audiogram 

Turn  Transparency Mode on then choose Custom Transparency mode and slide amplification to full right. 

Turn Conversation Boost on

You can adjust tone to sharpen up sound but the effect is not great. 

Ambient noise reduction slider doesn’t do much either. 

This fix finally fixes the stability of Transparency Mode which cut out frequently. The volume is a little less than in Fix Number 1 but it is very stable and reliable. 

The Transparency Mode problem

is not related to Apple Watch. It is simply a series of settings which make them work properly. Not as loud as the other fix I posted but stable and reliable.

 Number 2  ( hopefully final fix? ) 

Download the MiMi app and find a quiet place to do your Audiogram. Then:

Settings 

Accessibility

Audio and Visual 

Headphones accommodations on

and then choose Audiogram 

Turn  Transparency Mode on then choose Custom Transparency mode and slide amplification to full right. 

Turn Conversation Boost on

You can adjust tone to sharpen up sound but the effect is not great. 

Ambient noise reduction slider doesn’t do much either. 

This fix finally fixes the stability of Transparency Mode which cut out frequently. The volume is a little less than in Fix Number 1 but it is very stable and reliable. appl

I turned off the Bluetooth on the Apple Watch, and since then the issue has disappeared.

I have an apple watch ultra and when it's connected to my iphone 13 pro max transparency mode shuts off randomly. If I disconnect from the phone, either by turning off the bluetooth on the watch or by powering the watch off, transparency mode works normally.

I had the EXACT thing happening and had the AirPods Pro Gen2 replaced multiple times and after a few months the Transparency Mode would cut out again. I found d a number of ways to get them working better. I’m attaching my latest method which is nearly perfect. Not quite as much amplification but very reliably Transparency Mode. They may kick out of you are using various apps or if you get a notification.

FIX #3

Take hearing test or use one you have on file before starting

Then:

Settings - AirPods 

Tap Hearing Assistance - Turn on Hearing Aid.

Below Hearing turn on Media Assist. Select “Adjust Music and Video” and “Adjust Calls and Face Time”. 

At bottom of screen select the Audiogram you’ll use to correct any hearing loss. 

Then go up to “Adjustments” and then you get to choose volume, tone, balance and ambient noise  

Turn on “Swipe to control Amplification”.  Will allow you to control amplification with volume control on AirPod stem. 

Turn on Conversation Boost 

I think you’re right, Bassel80. I turned off Bluetooth on my watch and it solved the problem.

I shouldn’t have to choose between the hearing aid functionality and connecting my watch. I guess I’ll start looking at Samsung’s watch.

Crazy this hasn’t been fixed yet.

I have the same issue, but once I turn my Apple Watch off, it no longer has any problems.

I don’t think it is related to the Apple Watch. I’ve done a deep dive on all settings related to the AirPods Pro Gen 2 and this is the best way I’ve found to get the Transparency Mode working.

AirPods Pro Gen2 Transparency Mode Fix

Settings 

Accessibility

Audio and Visual 

Headphones accommodations on

Do NOT use a Custom Audiogram

Under “Tune Audio For”:

   Click on “Balanced Tone”, “Vocal Range” and “Brightness” and push all sliders fully to the right. ( You can customize these a little ) At bottom of page select “Transparency Mode” and turn on

Turn on Custom Transparency Mode and slide  amplification fully to right

Then turn on Conversation Boost  

Periodically, you’ll need to swipe diagonally from top right of screen to access “Control Panel”, go to the top screen and select “Transplarency Mode” and “Conversation Boost” if the phone turns them off. Happens usually when  you are working with different apps or getting notifications 

Even with this, Transparency Mode can cut out for no reason. I’m still working on that!

I have found the following settings will bring Transparency Mode back to life, even though it will still randomly turn off and you have to go to Control Panel and turn it back on.

Try this:

AirPods Pro Gen2 Transparency Mode Fix

Settings 

Accessibility

Audio and Visual 

Headphones accommodations on

Do NOT use a Custom Audiogram

Under “Tune Audio For”:

   Click on “Balanced Tone”, “Vocal Range” and “Brightness” and push all sliders fully to the right. ( You can customize these a little ) At bottom of page select “Transparency Mode” and turn on

Turn on Custom Transparency Mode and slide  amplification fully to right

Then turn on Conversation Boost  

Periodically, you’ll need to swipe diagonally from top right of screen to access “Control Panel”, go to the top screen and select “Transplarency Mode” and “Conversation Boost” if the phone turns them off. Happens usually when  you are working with different apps or getting notifications 

That doesn’t seem to be an issue for me.

Turning off Conversation Awareness seemed to stop Transparency Mode from cutting out.

First and foremost the AirPods Pro must be thoroughly cleaned

I think it is fixed. Make sure you have at least iOS 18.0.1 and your AirPods are 7B13d or more recent. I’m not sure when the latest version update occurred. But it may have been this upgrade that fixed it.

I updated to iOS 18.1, which resolved all the disconnect issues. Additionally, Transparency mode now functions like a hearing aid, providing much clearer sound than before. To enable this, you’ll need to go through a few steps, including a hearing test and setting up your AirPods Pro as a hearing device. Thumbs Up to Apple!

@ Bassel80, this problem was solved if I turned the iPhone off—the identical as turning the Bluetooth off. Apparently, the iPhone sends wrong signals to Airpods Pro which turns the transparency off. But, TG, my Airpods with iOS18.1 are perfect. Make sure you have the latest firmware and iOS18.1

I’ve noticed something strange with the Transparency mode in Headphone Accommodations. It seems to toggle off only when I have my Apple Watch on. If I don’t have my Apple Watch turned on, it doesn’t happen at all. I think there might be a connection between the two.

Yep. When the AirPods connect to the watch Bluetooth, the custom transparency mode turns off.

You can open Bluetooth settings on the watch and see it happen in real time.