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Run-Time Error 53: File Not Found LinkCreation.dotm -- NOTHING in the proper folder to delete

I have dealt with this issue over the years and am familiar with the steps to deleting the LinkCreation.dotm file when the Run-Time Error 53 message pops up. I have followed the tried and true steps upon downloading Sequoia 15.0. But this time, there is no file to delete when I get to the file: Go/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Word(or Excel or Powerpoint).


The Word, Excel, and Powerpoint Files found above are empty. So there is no clear way for me to delete the file.


I tried deleting the "Normal.dotm" and

"NormalEmail.dotm" files found at Go/Library/Group Containers/UBF8T346G9.Office/User Content/Templates


But that did not work.


Can you please let me know what I'm supposed to do if the file that is usually deleted to end this run-time error is not in the folder?

MacBook Air 13″, macOS 13.6

Posted on Sep 19, 2024 3:55 AM

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Question marked as Top-ranking reply

Posted on Sep 23, 2024 7:15 AM

I had the same problem and was able to solve it!

The files that you need to delete are now under: /Library/Application Support/Microsoft/Office365/User Content.localized/Startup

It was there that I found the files that I normally deleted under previous operating systems.

20 replies

Run-Time Error 53: File Not Found LinkCreation.dotm -- NOTHING in the proper folder to delete

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