You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

User profile for user: Sunset_Island
Sunset_Island Author
User level: Level 1
6 points

Run-Time Error 53: File Not Found LinkCreation.dotm -- NOTHING in the proper folder to delete

I have dealt with this issue over the years and am familiar with the steps to deleting the LinkCreation.dotm file when the Run-Time Error 53 message pops up. I have followed the tried and true steps upon downloading Sequoia 15.0. But this time, there is no file to delete when I get to the file: Go/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Word(or Excel or Powerpoint).


The Word, Excel, and Powerpoint Files found above are empty. So there is no clear way for me to delete the file.


I tried deleting the "Normal.dotm" and

"NormalEmail.dotm" files found at Go/Library/Group Containers/UBF8T346G9.Office/User Content/Templates


But that did not work.


Can you please let me know what I'm supposed to do if the file that is usually deleted to end this run-time error is not in the folder?

MacBook Air 13″, macOS 13.6

Posted on Sep 19, 2024 3:55 AM

Reply
Question marked as Top-ranking reply
User profile for user: abramovs
abramovs
User level: Level 1
12 points

Posted on Sep 23, 2024 7:15 AM

I had the same problem and was able to solve it!

The files that you need to delete are now under: /Library/Application Support/Microsoft/Office365/User Content.localized/Startup

It was there that I found the files that I normally deleted under previous operating systems.

View in context
16 replies

Run-Time Error 53: File Not Found LinkCreation.dotm -- NOTHING in the proper folder to delete

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up