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Apple Music issues after iOS 18 Update

Has anyone experienced issues with Apple Music in iOS 18? For example, audio quality lowered despite Dolby Atmos and EQ off? Or trying to scroll through your playlist and the app crashes?


[Re-Titled by Moderator]

iPhone 15, iOS 18

Posted on Sep 18, 2024 5:53 PM

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Question marked as Top-ranking reply

Posted on Sep 19, 2024 10:21 PM

Me. So thankful to find someone else with this issue. My Apple Music has been almost unusable since the upgrade to iOS 18. Crashes when scrolling a playlist, crashes when trying to remove songs from a playlist. Won’t let me edit larger playlist. Also freezes a lot, is super slow, and the audio quality has decreased. I have been on basically a 4 day phone call with a Apple Senior Adviser about this and they can’t figure it out, plus they say nobody else besides me has reported to them issues with Apple Music on iOS 18. Which is hard for me to believe. The tech is calling me back tomorrow with what his bosses said about the screen recordings i sent them showing my issues. I’ve done every troubleshooting step they can think of except reinstalling iOS 18. I hope they can figure it out cause it’s annoying me to no end not being able to use my music.

173 replies

Oct 9, 2024 3:01 PM in response to Tarra85

I’m using the ios 18.0.1, I didn’t directly update to ios 18 , I’d waited so yeah. But then this update has made my Apple Music laggy asf, keyboard is slow when I type fast. It’s frustrating. I recently got an AirPods Pro 2 and I’ve been regretting updating to ios 18.0.1. It’s so bad that the sound on the AirPods isn’t consistent Everytime I put it it on. Sometimes it’s too loud at like 60% but it’s fine but the audio quality is kinda messed up. But the app is still so laggy and it’s frustrating me. My phone is like 9 months old and this is started happening too soon.

Sep 22, 2024 2:47 PM in response to madslamared65

I can’t scroll through my long playlists on the Apple TV app. I have a few with several hundred songs, it seems that the more songs there are the harder it is for the app to scroll through them. Have restarted the unit several times. Between this and the zoom-outs at the end of movies, this thing’s days are numbered.


On top of that, when I was trying to add songs to playlists today it would add the wrong songs!

Oct 9, 2024 9:41 PM in response to madslamared65

Ever since updating to iOS 18 Apple Music has become unusable for me. Songs constantly buffer and take a while to actually start playing, if I try to skip more than three songs the app freezes, when I try to add a song to a playlist the app freezes, when I add a song to play next it skips over the song majority of the time. The app also continues to play a song even when I skipped it causing the app to freeze & when I close the app the previous song is still playing. At this point idk even know if it’s worth having Apple Music since other platforms work normally, or better than AM, at this moment.

Oct 10, 2024 10:48 AM in response to madslamared65

I spent an hour (3rd time) with Tech support timing all the operations that are lagging huge related to all of this and sent in the diagnostics files, so the software guys can see the exact problem. Hopefully this will get someone's attention! I kept pointing out that I am part of this community thread with tons of people having the same issues, but they say it doesn't matter/mean anything without seeing the actual problem, i.e. the diagnostic files....sheesh! So much for Apple Community impacts!

Oct 19, 2024 8:49 AM in response to madslamared65

I'll give them until iOS 18.1 which I assume will be out by the end of October. If that doesn't fix everything, I'm off to Amazon. I know Apple won't miss my $124/year but I have invested more than just money into Apple Music and have been very happy with it til now. If it becomes just another semi-functional app and money pit, well, there are lots of other options.

Oct 20, 2024 8:29 PM in response to madslamared65

Ever since the update, My music has beeen lagging. It’ll play the next song but then still have the title, album picture, and ending of the previous song. I am unable to add songs to my playlists for some reason. I search for a song in my playlist and instead of playing the song and continuing with my playlist, it plays the song and then plays random music outside of my playlist. Idk what this update has done. but i’m going to need them to fix this cause this is irritating me!!!!

Oct 21, 2024 11:00 AM in response to madslamared65

Well after two weeks of syncing normally, practically all my songs were eaten again.


this is getting absolutely ridiculous. The primary reason I got an iPhone instead of android was because of my music library being tied to then-iTunes/now Music. Why am I continuing to do this if the core basic feature for my choice has a failure rate akin to throwing a couple of loaded dice?

Sep 30, 2024 5:02 AM in response to madslamared65

my phone also is having a score of difficulties, all revolving around wired sync for the music library. In order:

  • Began taking far longer to complete sync, seeming to hang at the part where it gets ready to sync tracks (checked music, checked playlists, new additions to the desktop library)
  • Proceeded to declare almost all of my onboard music files ineligible for playback because of region issues, for files that were *local data to the mac*
  • above prompted removing all music from the phone and reuploading them, restoring my legacy music collection
  • new problem: the latest dozen or so tracks appeared as present in library, but playing them would result in other songs in collection playing. Now they won't resync to phone.


mobile device: iPhone 12 Pro with iOS 18

desktop: 27" iMac 2018 with Catalina 13.7 (latest catalina update as best I can tell; hadn't upgraded yet because a friend and others online had been running into USB connnection errors)


EDIT: After deleting the tracks, removing them from the desktop library, re-adding them to the library, and trying multiple sync attempts, including having to unplug and plug the phone back into the desktop, the songs finally are back on the phone and working again.

Oct 11, 2024 4:50 PM in response to madslamared65

Yeah, it's almost unusable, especially if I want to play music stream for a long time as something goes wrong quickly.

  1. I start a playlist and it scrolls through songs without playing
  2. goes to next song and no sound
  3. Airplay is a mess, homepods start making a loud 'repeating' sound as though it's a vinyl record or CD stuck at a certain point.
  4. Homepods keep disconnecting while Airplay through Sony receiver continues
  5. Airplay goes out of sync from one speaker to another
  6. Restarting constantly does not fix issues
  7. I start an album, it starts loud then halfway into a song, the sound drops a lot.
  8. Playlist skips tracks for no reason


I could go on. So much Apple software is no longer "it just works" .... grrrr

Apple Music issues after iOS 18 Update

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