Albums missing or moving in iOS 18 photos app

I keep my created albums in alphabetical order, since updating to IOS 18 they do not stay in order even after editing. Anyone else having issues?

iPad Pro, iPadOS 18

Posted on Sep 18, 2024 11:37 AM

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Question marked as Top-ranking reply

Posted on Sep 24, 2024 7:46 PM

I finally found the fix that works, in fact once you get used to it I am finding it easier than the old setup although I do still wish they would sort new photos to the top and let you choose to put the From My Mac (PC users don't let that throw you, you'll still be using that section), and Pinned Collections at the top rather than the bottom but at least the phone remembers where you were as I will explain later. So things are back in folders and I can easily find things now...


Here are the steps;


  1. First off, VERY IMPORTANT Because this procedure will delete photos from your phone in a later step before putting them back in the correct folders so you need to back them up first. So with that said, Connect your phone to your PC or Mac, load iTunes and Sync so you have copies of everything on your phone. OR an Alternate way that I actually prefer is just connect the phone to my Windows PC and it appears under the File Explorer and I just go in and manually select them all (sometimes is multiple folders) and select Cut and then Paste them back on my hardrive in the folder(s) where I want them.
  2. Open Photos. Scroll to the Bottom and Select "Customize & Reorder".
  3. Once inside the Customize & Reorder Uncheck everything except "From My Mac" and "Pinned Collections"
  4. Use the three bars on the right side of the List to Drag them so From My Mac is at the top and Pinned Collections is the next one down. Both checked and everything else not checked.
  5. Hit the (X) in the upper right corner to exit and save.
  6. Now you should have two things showing below all the pictures in your Library, these two things may still be empty but that's OK we will fix that in a moment.
  7. Beside Pinned Collections press the "Modify" button which will open the options for Pinned Collections.
  8. Inside of the Pinned Collections selections Add "Recently Saved", "Videos", "Recently Deleted", and "Hidden" and use the three bars to drag them so they are in that same order top to bottom and nothing else is selected. Note that there are other things in this list which you may find useful for your particular prefences but for now just stick with these four and you can easily come back and experiment with the other options later once you get the hang of how the new system works and sorts stuff.
  9. Press the (X) in the top right corner to save and exit.
  10. Connect your phone to your computer and load iTunes.
  11. Inside of iTunes go to "Photos" on the left side and select it. The UNselect "Sync Photos", and tell your phone to Sync. This will remove all your photos from the phone (now you know why it was important to Sync it earlier so you don't loose anything.
  12. After it has finished Syncing all your photos should now be removed from the phone.
  13. If you need to this is the time to make sure your photos and videos on your PC or Mac are sorted into folders the way you want them.
  14. Now Re-Check the "Sync Photos" and Select the Folders you want to Sync and also check Include Videos and then press the Sync button and let it work.
  15. When it's finsihed Press the Done button and disconnect your phone.


Your photos and videos should now be arranged back in the folders the way you had them ordered on your PC or Mac when you load the photo app and scroll to the bottom. All your folders will appear under the From My Mac section, Videos should be in Videos in the Videos window under Pinned Collections, and when you take new photos on your phone they will appear in the Recently Saved window. As you delete things they will show up in the Recenely Deleted window and if you choose to hide any files they will be in the Hidden window which needs a Password or face ID to open, same as the recently deleted.


It seems odd they made new photos appear at the bottom of the Library and YES, That massive collection of photos will still appear when you open photos but I discovered iOS 18 does REMEMBER where you was in the collection, even if you closed photos by swiping up or have restarted the phone, So if you've scrolled all the way to the bottom where your new photos will appear, along with your From My Mac and Pinned Collections and leave it there, then the next time you open it then it will still be there and you will not have to scroll thrugh all of your photos to get back to the bottom of the list each time you open Photos.


Hope this helps!


Similar questions

137 replies

Oct 6, 2024 9:38 AM in response to dougmelin

I really can’t figure this out. My recent photos just seem to be an upside down endless scroll which starts at the bottom. The shared family album is now below half a page of recent photos. They seem to have thought photos should be added in the same way you add words to a page. It really is one of the worst updates in recent years. I can’t believe there was no negative feedback on this during testing, its a mess. Please revert.

Oct 9, 2024 9:30 AM in response to K4iPhone

So true. I have over 40000 photos in my phone and I can’t even search them now..Worst thing is favourites album not showing in WhatsApp anymore! Am I supposed to search my whole gallery which has over 40000 photos when I want to post on which I took years ago?

This is the worst update ever! Photos looks so messy I can’t find anything anywhere anymore

Oct 9, 2024 8:16 PM in response to dougmelin

Apple you have crucified absolutely crucified my albums that took weeks months and years to organise how dare you mess up my albums? This is the worst mistake you have ever made iOS 18. It is an absolute rum sack. It’s Rumack my whole phone what an utter utter pathetic joke for Theso-called world leading in technology. You’re an absolute Bimal rectify it with an immediate effect. So-called world leading in technology. You’re an absolute Bimal rectify it with a immediate effect because you are cause you’ve damaged all my business photos that took ages organising along with all my other photographs find a fixed fast because everyone’s up in arms about the mess you’ve caused thank you

Oct 22, 2024 5:19 PM in response to dougmelin

So what is on my mind is this! STOP IT APPLE!! Enough with the ridiculous updates that are useless! Now when I click on a picture to add it to an album, I have to scroll through all my albums to find the album that I want to add the picture to. The albums are NOT in order when you want to add a picture to it. Was this tested before providing the update? Obviously not! Now please provide an update TO FIX IT.

Oct 30, 2024 10:25 AM in response to dougmelin

I agree with all the comments made. This is a disaster for me. I have built up a well organised library based carefully on albums and all that work has been savaged. Could someone from apple tell us why they have done this? And how we can get our albums back? Or can I simply delete iOS 18 and reinstall 17? What on earth change a really good system and without any consultation with your users fraternity?

Nov 2, 2024 1:57 PM in response to dougmelin

The new IOS photo app is so bad, I am going to move everything to Android, as its so bad... I have lost so many years of photo's, after 7 new iPhones, multiple iMac's etc never a problem. Bought a watch ultra 2, ended up having to update IOS on phone to 18. and it has cause a total nightmare!!!! it would be cheaper to just buy a Microsoft laptop and copy it all across and sort it out that way, than the time required to sort out this complete and total abortion of an app!!!... absolutely threaders!!!! apple can good FOOK themselves!!!!


Nov 3, 2024 3:47 PM in response to dougmelin

Apple’s iOS 18 update has completely destroyed my albums. I cannot find a way of even labelling images or videos. It’s just a complete jumbled mess. Apple still hasn’t worked out how to store images and videos alphabetically, we have to do it manually, but now they’ve destroyed this as well. Worst update ever. This is pushing me to abandoning Apple altogether. I make a living with image and video editing. I cannot afford to have Apple destroy my work!

Nov 3, 2024 7:04 PM in response to K4iPhone

Same happed to me plus other apps won’t open since I downloaded IOS 18.1 you hit an icon it flicks open for 1/2 a second and then closes. I will never update my iPhone again no matter how many red dotes appear on Settings because my next phone will be anything but an Apple, to support this poor excuse of a company and have to deal with their past and present nonsense is over.

Nov 8, 2024 6:30 AM in response to Sickofapple84

Sickofapple84 wrote:

Oh joy now we gotta brace for another amazing disaster of an update!!!!

You don't have to update if you don't want to.

Well I have this for apple… NOT HAPPENING until you fix the last update that stolen my pics along with so many others.

Apple doesn't read here in this user-to-user forum for feedback or suggestions. However, you can let them know your thoughts here:


Product Feedback - Apple

Nov 15, 2024 1:03 AM in response to fsantpar

Agreed. Why, Apple, would you mess with people’s memories? Having my family folders, kid’s first day at school, now-dead granparents, etc sorted into MY personal folders is infinitely more important than some AI editing. The AI features should be optional. Everyones long-ago created folders of family love and important moments must be considered untouchable. Please fix ASAP!!

Nov 21, 2024 8:40 PM in response to Com_1124

Com_1124 wrote:

IOS 18.1.1 is terrible! I can’t edit photos in photo albums. Besides, my file in Message App was missing. How can it be restored?

What do you mean by "my file" in the Message app? As that isn't related to the subject of this thread (which really has just turned into a succession of posts saying "I hate it, too"), you should really start your own thread about your Messages issue. You're far more likely to get the help you want.

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Albums missing or moving in iOS 18 photos app

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