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macOS Sequoia. An error occurred preparing the update. Failed to personalize the software update. Please try again.

Hello everyone!


I can't update macOS. I have many questions.


Has anyone encountered this problem?

How to solve this problem?

What is this connected with?


My MacBook is in good condition, passed diagnostics, everything was checked, no problems arose!

I tried everything!



MacBook Pro (M3 Max, 2023)

Posted on Sep 18, 2024 4:07 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2024 6:09 AM

I FOUND THE FIX!


For me the solution was simply to turn off "Find My Mac" and then the update should download and install (didn't even need to restart). When it's updated just sign back in.

29 replies

macOS Sequoia. An error occurred preparing the update. Failed to personalize the software update. Please try again.

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