You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Sequoia Time Machine Synology NAS keeps disconnecting

I have just upgraded my 2018 Mac Mini to MacOS 15 Sequoia.

Since 2019 it has always backed up to a folder called TMFolder on a Synology DS413j.

( My partner's Mini also backs up to the same NAS, but hers is still on Sonoma. Her backups still run successfully. )


Every time Time Machine on my Mini tries to backup to the NAS now, it reports:

The backup will fail anywhere between one and five minutes after starting.


Mac mini, macOS 15.0

Posted on Sep 18, 2024 12:06 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2024 11:57 AM

In my case I had updated to 15.0.1 and then experienced the problem. Turning the macOS firewall OFF was the only way I've found to complete a backup to my Synology NAS. Previously I was able to back up with the firewall on while on Sequoia 15.0.

75 replies

Oct 16, 2024 2:13 PM in response to a.tamazov

Similar issue, using different NAS


MacBook Pro 2019, macOS Sequoia 15.0.1 + WD EX2 manually updated to samba 4.18.8 including required extensions support for Apple and TimeMachine.


Worked ok using ethernet and as soon I started using Wifi I got continuous disconnection errors. Disabling Firewall helped succeeding after couple of retries, now testing enabling it back including it expectedly within allowed Firewall apps. I also use Little Snitch Version 5.8 (6402), I have been using it for years without any problems.

Oct 21, 2024 12:22 AM in response to spoona

Im having a similar issue. We use a Synology Nas to edit footage from. Its been fine for near on 2 years. I updated (mistake) 2 weeks ago and then all of a sudden monday monring the server is disconnecting whenever it needs to do something ie: Exporting a video, reading the timeline, importing photos. It doesnt seem to matter about the file size. It just disconnects. Any ideas here? its only an issue with the NAS. Other drives like the Black Magic Cloud unit is fine. Also transfer speeds have slow right down

Oct 21, 2024 2:31 PM in response to BlueJayNE

Hi BlueJayNE,


I don't think it is related to MAC address selected, in my case I used fixed one and it works or fails just depending on having firewall enabled or disabled.


After reading your comment I have given a chance disabling the WIFI MAC address privacy and results remain the same, that is Time Machine Backup works or fails depending on the Firewall status.


Maybe others can try and share their experiences.

Sequoia Time Machine Synology NAS keeps disconnecting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.