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Sequoia Time Machine Synology NAS keeps disconnecting

I have just upgraded my 2018 Mac Mini to MacOS 15 Sequoia.

Since 2019 it has always backed up to a folder called TMFolder on a Synology DS413j.

( My partner's Mini also backs up to the same NAS, but hers is still on Sonoma. Her backups still run successfully. )


Every time Time Machine on my Mini tries to backup to the NAS now, it reports:

The backup will fail anywhere between one and five minutes after starting.


Mac mini, macOS 15.0

Posted on Sep 18, 2024 12:06 AM

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Question marked as Top-ranking reply

Posted on Oct 5, 2024 11:57 AM

In my case I had updated to 15.0.1 and then experienced the problem. Turning the macOS firewall OFF was the only way I've found to complete a backup to my Synology NAS. Previously I was able to back up with the firewall on while on Sequoia 15.0.

107 replies

Sep 20, 2024 2:17 PM in response to spoona

spoona wrote:

Problem with Synology is back. After working fine for one day. It doesn't matter whether MacOS firewall and Objective-See apps are disabled, Time Machine cannot connect to the NAS, although Finder has no problem.


All of the add-on security apps — all of the add-ons — removed per vendors’ instructions, restarted, and tested again?


This then tested with current DSM on the Synology?


If so, let Synology know, if they don’t already.

Sep 22, 2024 8:34 AM in response to tmelander

Thanks - just checked and it was 'On' on my iMac Pro.


I've flagged the issue to Synology and their automated response suggested clearing all the SMB caches on the Synology Control Panel. But that hasn't fixed it, I've told them this hasn't worked and will see if they send a more detailed response later.


Just wondering - OP and myself are both running Sequoia on Intel processors and getting failures. My M2 MBA is backing up to the same Synology without issues.


Is anyone getting this fault on Apple processors?

Sequoia Time Machine Synology NAS keeps disconnecting

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