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My accounts in Mail app stopped to sync post update

After instalation ios 18 all my accounts in mail app stopped to sync( including icloud mail). I can only recive mails but when I delete mails on macbook they are not deleted on iphone.


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 18

Posted on Sep 17, 2024 2:53 AM

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Posted on Sep 17, 2024 5:51 AM

My email isn't working either. I can send, but I'm not receiving anything. I even checked my fetch email settings, put it on manual, but when I refresh my email inbox, nothing happens. I have also restarted my phone numerous times, but nothing seems to fix the issue.

Seems to be an issue with email every time Apple does an update.

99 replies

Sep 18, 2024 7:46 PM in response to daveoj

daveoj wrote:

Seeing the same, although a certificate that is signed by a private CA (that is otherwise trusted in iOS). The only workaround I have right now is to avoid IMAPS and fall-back to IMAP.


Practically, how did you do that? what settings on the phone mail app did you change to make that happen? I don't think my email server will talk to anything that doesn't request TLS, so I turned off SSL in the advanced settings for that mail account, and none of the authentication methods are supported -- MD5 challenge, etc all happen over SSL -- so I tried "Password", and then the mail app says no password provided (!)... there's 27 characters in the password field!!! I saved it and tried anyway -- it's not working so I am curious how you got that to work.


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UPDATE: just to confirm... I tried with SSL turned off. nothing. I then went back to settings, turned SSL back on, and an saving those settings, the top of the settings sheet said "Verifying" and had a spinner, then green check marks appeared next to all my settings... So the settings sheet confirms that they can communicate, and that the phone and email server can establish communication... the problem is that the mail app doesn't fetch new mail from that same account

Sep 19, 2024 8:32 AM in response to polkamatic

polkamatic wrote:

Practically, how did you do that? what settings on the phone mail app did you change to make that happen? I don't think my email server will talk to anything that doesn't request TLS, so I turned off SSL in the advanced settings for that mail account, and none of the authentication methods are supported -- MD5 challenge, etc all happen over SSL -- so I tried "Password", and then the mail app says no password provided (!)... there's 27 characters in the password field!!! I saved it and tried anyway -- it's not working so I am curious how you got that to work.


In my case I'm doing password auth (aka 'PLAIN' auth in IMAP) with SSL turned off, which my mail server supports. It's a horrible hack, but the only way I could make this work for now.

Sep 23, 2024 7:19 AM in response to michaaa

noone from accounts are working.

test account - that also not working. but that was fully tested possible "connection issues" like certificate and so on. test shown clearly that all problem only inside app itself, as rfc IMAP are ok (A3 / A4 was sent in order but without waiting response of each. that is ok, but depend on "developer" how they implemented, next commands like FETCH are not issued by app)

Oct 4, 2024 5:05 AM in response to totalsolutions

Yo can do what you want - but that is not a login/connection issue.

simple developers faulted somewhere in code after login process. can see communication log from me in this thread - clearly seen that has been logged-in (ok), asked for folder statuses (ok). but not requested any from messages that are in Inbox (stuck in new "rotating of icon" = they indirectly saying "user need not more than new interface improvements in some rounded corners and so on" - that is tendence in app-development already many years exist).

Oct 6, 2024 8:58 AM in response to wierxiu

Hi,

I had a similar issue with my email disappearing from multiple accounts, and after troubleshooting, I discovered that the problem was related to my self-hosted IMAP mail service on Synology. After updating the SSL certificate, the issue was resolved, and all my emails reappeared. If you're using a self-hosted solution, I recommend checking your SSL certificate as well.

Hope this helps!

Oct 11, 2024 3:02 PM in response to Robschneider69

The Comcast (Xfinity) level 3 technician, a MacBook user, said that the problem is a synchronization issue. He said that there are YouTube videos explaining how to fix the problem by repeatedly setting up one’s client email account until you get lucky and the two systems synch. This can take many attempts. Until Apple releases the fix, using your ISP online email site is the only thing that can be done.

Oct 28, 2024 1:19 AM in response to Kep1220

Described issue not directly with gmail, but with servers that apple use (they seems has proxy/or some sort MITM-servers that they trust and stealth use /as you can not check connection IP-s on GGL or MS - they has possibility to make MITM without warning/ ). and that behavior was already long time before current issue. (end-users warned about this possibility, but they has no concern about this - ok - their decision. can understand - "apfel" backup is done for "all" even if "not asked")


surelz apple says "all ok - not our fault" as "end-user" mostly can not check technical side of problem, but managers has to make "face of company" ... are other email-apps /can try any from many/ works ? so what that mean - google/ms/other or "apple-mail"?


example how to check:

/ outlook on windows-> +o365-> mails yearly backup with-deletion (for aproximation big amount 3 Months/900eml/1Gb ) -> look at mail on "apple" that shown email deleted only after 2 hours (wtf?) -> was done additional checking thru the web = all is clearly-deleted / == what can that mean ? = can suppose some proxying/use some servers "agreed" that has "low sync-rate" or similar.

My accounts in Mail app stopped to sync post update

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