Hi guys,
After updating my iPhone from iOS 17.7 to 18, I encountered an error with my work email. It's showing "IMAP server is not responding."Our mail server uses TLS version 1.1. Does iOS 18 support this version? Can you confirm?
[Re-Titled by Moderator]
iPhone 12, iOS 18
None of this advice is relevant to this issue. As I replied to someone else above, the very same mail account can send mail using iOS mail app - which means the phone can authenticate the account AND TLS works. The issue is the the iOS and iPadOS mail app fails to get new mail from imap servers. This is a bug. . It’s very disappointing to see Apple make a mistake in such a primary function.
[Edited by Moderator]
This is siloed to the Mail app. Other mail apps (e.g., Outlook, Spark) are not affected.
Can confirm, I just got Canary Mail up and running it seems to working just fine. Disappointing to say the least, hopefully Apple makes this right quickly.
You are spot on. Issue is only with devices that upgraded to iOS 18; in other words iPads and iPhones. Not a problem whatsoever with my Mac and I run the latest MacOS.
Should be work on Password and also it depends server config if support that NTLM and etc.. you must mention that too.
Thank you for this - it worked
“Had the same problems with imap
just installed 18.1.2 and problem solved”
sadly not for me.
This is beginning to look like spam for Securityfile, dude.
Where do I put the /? Thanks
Now you learn lesson, before update iOS system better wait few moths!
This worked thanks for the information.
I'm sure they not worry about it. In my opinion they pushing users to use they email services. I quit apple services all my account's I moved to Securityfile Mail.
It did not fix mine on my iPhone either
Unfortunately not, as I have just installed the public version of 18.1 and the problem is still there
Same, went to genius bar, they deleted the mail account, re-added. Working again. They claimed a sync issue with Microsoft and or Google.
My problem with the mail account since updating to iOS 18 this morning is that it keeps reloading all of the deleted/archived emails every time it refreshes. I hope they will fix that soon.
Mail not working on iPhone after iOS 18 Update
