No confirmation of my iPhone 16 Pro Max pre-order after payment?

I went to the page where it says wait for refresh. After a few minutes it refreshed with my pre-order details. I went thru the process of payment (Selected my Apple Pay). Said delivery will be Oct 2nd and a Thank you for my pre-order.


However, I have NO confirmation anywhere? Not in App Store, no email, no transaction in my Apple Pay wallet, nothing? All I have is the screen that says thank you for my pre-order?

Posted on Sep 13, 2024 05:27 AM

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Posted on Sep 13, 2024 05:34 AM

Yes, you do not get charged until the phone ships.

8 replies

Sep 14, 2024 02:45 PM in response to ashraf168

ashraf168 wrote:

Sir my pee order email wrong I can change email

No. This is a user to user only forum. No one here works for Apple or can change your email address associated with your order. And posting the order number wasn't wise on a public forum. I have asked the forum hosts to delete that post.


Use the Support button at the bottom of this page to contact Apple.

Sep 13, 2024 09:45 PM in response to Rob_Ainscough

My order does NOT show up in my Apple Wallet. The ONLY place I got confirmation with order number was via my email account. Doesn’t show in App Store either and I don’t think it will show until it actually ships and I get charged for it.


Oddly, I ordered right at 5:03 AM PDT (I live on West Coast Oregon) and my ETA was Oct 2 - Oct 7 … yet my friend who ordered 2 hours later than I (he lives in Los Angeles CA) got ETA of Sept 20th? We both ordered the exact same iPhone 16 Pro Max, 1TB using Verizon. Have NO IDEA why he is getting his 2 weeks earlier when he order 2 hours later than me?


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No confirmation of my iPhone 16 Pro Max pre-order after payment?

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