Horizontal Lines on Screen of iMac, 24", 2021

A continuation of closed topic: Persistent horizontal lines appear on iMa… - Apple Community


This morning, horizontal lines appeared across the lower 2/3 of the screen on my iMac computer, purchased in August of 2021. It happened the morning after an auto-update to Sonoma 14.6.1, but after reading the "Persistent horizontal lines appear on iMac screen" feed in the Community forum, I saw that it was a common hardware issue with the new silicon iMac computers.


The lines downgrade the font quality, and they flicker making using the computer hard on the eyes. This definitely interferes with my work. I have already posted feedback to Apple on https://apple.com/feedback/imac


My iMac is no longer under warrantee, but with this being a common occurrence with the silicon iMacs, I am hoping that Apple will stand by its products and its good name by either repairing or replacing the computer at no cost to the consumer.


iMac 24″, macOS 14.6

Posted on Sep 2, 2024 10:33 AM

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Posted on Sep 2, 2024 10:54 AM

Hi,

This is a common issue on new iMac. I hope Apple would recall program about it.


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Jun 4, 2025 10:02 AM in response to Dang

You'll have to check the website I posted in my last reply to see if and when Apple will have a service/repair for the M1 iMac screen.


If you have to bite the bullet and get a new Mac I strongly recommend getting a Mac Mini M4 with a 3rd party 4k monitor. A Mac Mini M4 with 15 GB RAM and 1 TB SSD with a 32" LG 4k monitor w/speakers is $1418 w/tax which is $650 less than a similarly configured new 24" iMac.


Just some food for thought.


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Feb 10, 2025 10:39 AM in response to Wendy887

Same issue with my iMac M1, after two years of usage. Horizontal lines mostly from top to bottom, and flickering screen. Sometimes the upper rim corner gets too hot to touch. I sent feedback already. I'll take my Mac to service as soon as I can.

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May 13, 2025 12:42 PM in response to Wendy887

The screen broke permanently due to the horizontal lines defect. The problem lies in a cable that also powers the LCD, which is located on one of the tops of the screen. this cable (of the FFC/FPC type or Flat Flexible Cable / Flexible Printed Circuit), has to sustain a very high voltage (around 50V) to power the LCD (despite the iMac's power supply being 15.9V), and it heats up a lot! it starts to burn out and degrade at the connector, to the point where it lets the signals leak between the various connectors and short-circuits some of them, which ends up causing those lines and in the end it breaks.

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Jun 4, 2025 2:10 PM in response to Laiba

That’s planned obsolescence for you. My 2006 MacBook Pro (I know it’s not an iMac) works fine including the screen (I think it has a CCFL backlight) but this happens with about everything these days sadly. I’ve got a microwave that’s under a 1 year warranty that’s losing power and before that one we had a sharp microwave from the early 90s

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Jul 20, 2025 4:09 PM in response to Wendy887

I purchased four M1 iMac 24" in late 2021 for my office, two with lowest specifications, the other two with highest specifications. Unfortunately both of the higher spec iMacs have exactly the same issue started from March and June this year. This is a 50% fail rate after three years of careful use.


It is disappointing as the issue was firstly reported as early as 2023, then hundreds of users expressing "me too" in Apple's forum, Apple seems do not care. I am sure there are many more customers who experienced the same issue but did not hit the "me too" button.


I talked to online support about my findings, also took the iMacs to Genius Bar despite hours of traveling. While I was 99.9% sure it is a hardware issue, I still followed their advices and wasted hours of playing with the software/hardware issue isolating game, by erasing all content and reinstall Mac OS. The specialists sound empathic, but the options provided are still 1) pay to repair or 2) not to repair. I don't blame them, as they are just following the company's guidelines.


I have sent a feedback to Feedback - iMac - Apple to request for a Service Program. Hopefully Apple takes this issue seriously soon enough so they don't turn loyal promoters into detractors.


If your 2021 iMac 24" is having the same issue, please also send a feedback to Apple, and post your case here. It seems the older thread is closed where I cannot post new comments.


iMac 1:



iMac 2:



[Edited by Moderator]

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Horizontal Lines on Screen of iMac, 24", 2021

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