You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why can't I change my son's region in Family Sharing?

I have changed the region of manager of the family sharing account but my son’s region cannot be changed. I checked the article, there are no subscriptions, the payment method is already updated on main account holder that is supported in the new region. Please help!


[Re-Titled by Moderator]

iPhone 12 Pro Max, iOS 17

Posted on Aug 30, 2024 12:23 PM

Reply
3 replies

Aug 31, 2024 2:01 AM in response to manofthehill

"If you want to remove (young child) from this Family you must transfer (child's) account to another Family, because until (child) turns 13, (child's) Apple ID must be linked to a guardian account through

Family Sharing."

Move a child to another group using Family Sharing - Apple Support

^ the article which explains this.

This restriction is why pelin241 and I (and others) have ended up stranding a child in the wrong country.


For me, my actions will be to 1) remove my spouse from the family, 2) have her set the correct region (same as mine) and then we 3) move the kid over to my spouse, and then we 4) rejoin.

Aug 31, 2024 1:54 AM in response to Limnos

I too changed my own region, and managed to do so for my teenage child, but not my elementary-school-aged one. I get the message "Your country or region can’t be changed right now." when I am logged in to the appleid site.


I too read about this topic of having your child "leave the family" but I think it's a Catch-22, where the system doesn't allow kids to leave the family and be floating with no family organizer...


I will respond with a solution for pelin241 once I have solved this.

Why can't I change my son's region in Family Sharing?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.