Question about levels and points in the Community

The various level perks Apple has announced are listed in Share what you know and get recognized - Apple Support With the exception of Level 2, all levels up to Level 6 carry various perks.

David McKinlay wrote:

Share what you know and get recognized - Participate in the Apple Support Community to earn points, level up, and get perks.

As far as you guys know, do points actually accumulate per the published rubric for most users?

I started participating here more frequently around Dec of last year. I noticed just by chance that Apple revamped its UX design and adopted redditesque functionalities. I felt optimistic about it’s potential and was curious to observe how it progressed. I noticed at the time that the scoring rubric was broken for me (previous iteration; current rubric is broken for me too), but it was also evident that the SE team was continuing to tweak the system over the following months, so I figured it’d get fixed eventually.

But it kinda sounds like the consensus expectation from the crew best positioned to have informed opinions based on the quality and quantity of your empirical observation data sets (sorry about the technical jargon - I need to be out the door 10 minutes ago and believe it or not that’s apparently what I default to).

Obviously I’m not sweating it too much. But there are practical motivations to resolve actual outlier status (imo). Assuming interminable patience is probably no longer a valid prospective remedy, would you guys mind advising me? Is there even a feedback mechanism for the support forum?

I can fill out the feedback web form under the category of website problem, but there’s a good chance its a black box routing hopes and prayers on a one-way trip to the void. So any thoughts you have on a backup alternative would be appreciated.

tia

If there was a friends list, you would be on it, Zachyy. 👍🏼

Zachyy wrote:

some support videos don’t allow, even if they’re by Apple Support..

That has been reported long ago and never resolved.

What’s even worse are the ones that were completely removed. 🙃

Zachyy, I don’t believe you need anyone to babysit you.

I had no help whatsoever as I raced towards Level 9.

You’ll be fine. ☺️

Good luck! 👍🏼

Hello ~ Where did you find that email address? It’s not one that we generally post out in the forums.

~Katana-San~

Zachyy wrote:

I have noticed some peoples points are 2x the participation, or 3x even 4x, some people even negative.

It's not possible to have negative points.

If you do this for points, you will end up frustrated and unhappy.

Zachyy wrote:

I really hope they can fix it, are they short on community hosts or something? It does hold a downside to adding videos to posts.

You'll note that the people with the highest number of points rarely or only occasionally use videos.

> Level 4 is the last level with the blue dots.⇣

I’m always a little impressed by a mind capable of answering a question I never would have thought to ask (rare as that is). But for getting a surprised irl laugh out of me in the process, you’ve officially earned my genuine respect as well. 🫡

🙃