Connect your iPad to its Power Adapter and allow then iPad to charge. While connected to external power, forced-restart the iPad. When performed correctly, your iPad will restart.
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
- Press and quickly release the volume button nearest to the top button.
- Press and quickly release the volume button farthest from the top button.
- Press and hold the top button; do not release the top button until...
- When the Apple logo appears, release the top button.

Timing and sequence of the button presses are critical. You must be quick.