My iphone screen is unresponsive and Apple logo doesn't show up when I force restart

celessia121 wrote:

I have an iPhone XR. My screen suddenly wouldn't light up when I pressed the side button. It vibrates and makes noises when notifications come in, so I know it's on. I tried force restarting it by quickly pressing the volume up, then volume down, then holding the side button, but the Apple logo never appeared. The screen is black but lit up, so I can tell it's trying to start up. I can't afford a new phone or to get this one serviced, so I really need to figure out how to get my phone to work again.

If your iPhone won't turn on or is frozen - Apple Support

Have any new parts been installed in the phone? If so, by whom?

I ask because many iPhone issues arise to to service providers installing non-Apple parts.