Apple ID Hacked and stolen

Hello, All! Thank you for your help. My Apple ID was hacked and the perpetrator changed the username, password, and phone number associated with it and stole $10,000 from my wallet. For some reason, Apple will not provide the bank with documentation that fraud occurred. They will not provide it to me either. I have filed a police report and an FBI report. Can someone give me any advice on how to obtain the documentation I need so that I can recover the money stolen from me?

iPhone SE, iOS 17

Posted on Aug 1, 2024 11:20 AM

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2 replies

Aug 1, 2024 12:31 PM in response to tresa369

The people on this forum are users like yourself, not legal experts. I suspect it will require a direct request from a law enforcement agency to get the requested information from Apple. Apple takes privacy very seriously and since the account is no longer "yours" they will possibly require a full legal process to reveal any information.


Legal - Contact Us - Apple


Read this document if you think your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support


For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> Limit access to your iPhone or iPad - Apple Support


For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support


Use the information in this document to check your Apple ID device list to find where you're signed in --> Check your Apple ID device list to find where you're signed in - Apple Support


Related materials:

Personal Safety User Guide

Personal Safety User Guide - Apple Support

> open the Table of Contents and review the articles


A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support


Contact Apple for help with Apple ID account security. This page provides country-specific Apple Support contact information ➞ Contact Apple for support and service - Apple Support



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Apple ID Hacked and stolen

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