Homepods not on same network as iphone

Question

Level 1

4 points

Homepods not on same network as iphone

I have 3 homepods at home: 2 mini’s and one homepod. All of the sudden, none of them are on the same network as my iphone nor my wifes iphone. We didn’t change anything to the settings. I tried resetting them, resetting the network, removing and reconnecting them, connecting them to another network… nothing seems to work. I can still play music and ask Siri questions but i cannot control any of my timers or alarms, which is an option that we use daily.

thanks for your help!

HomePod, 18

Posted on Jul 21, 2024 8:49 PM

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Answer 1

turingtest2

Level 10

274,588 points

Jul 22, 2024 11:37 AM in response to Gia29_

Make sure that your own phones are not using Private Wi-Fi Addresses (see Use private Wi-Fi addresses on iPhone, iPad, iPod touch, and Apple Watch - Apple Support) and that your router isn't set to use guest mode, or other security options that mask wireless clients from each other. It is not unheard of for this option to be reenabled after an automatic router update.

tt2

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Answer 2

Rudegar

Level 10

174,036 points

Jul 22, 2024 4:15 AM in response to Gia29_

if your wifi router is not set to bridge 2.4Ghz and 5Ghz as 1 network then this can happen, how one goes about making it bridge them varies from the router to router, often it's a web interface where you type in some IP address in a web browser and login and configure

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Answer 3

Gia29_ Author

Level 1

4 points

Jul 22, 2024 5:19 AM in response to Rudegar

Hi Rudegar

thank you for taking the time to answer this. However, this is not the case. My wifi has not changed nor did any of the settings change. I restarted everything from my homepods to the router and all the extenders. i can still play music on my homepods even when just tapping them. So i assume everything is in order connection wise? I just cant see my alarms and timers. Btw i’m situated in Europe

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