Hi,
To zero out your Apple ID balance so you can change your region, you have a few options:
- Spend Your Balance: Purchase apps, music, movies, or other content from the App Store or iTunes Store to use up your remaining balance. If your balance is less than the cost of any item, you can add the amount needed to make a purchase.
- Contact Apple Support: If you have a small balance that you can't spend, you can contact Apple Support and request assistance in clearing your balance. They may be able to help you with this issue.
- Donate the Remaining Balance: Consider purchasing content that you can donate or gift to someone else if you can't find anything for yourself.
To contact Apple Support, follow these steps:
- Go to Apple Support.
- Select "Apple ID" and then "Other Apple ID Topics."
- Choose "Talk to Apple Support Now" or "Chat" to get in touch with a support representative.
Once your balance is zeroed out, you should be able to update your region without any issues.
I hope this helps! Let me know if you need any further assistance.
Best regards,
James
[Edited by Moderator]