How do I remove a balance from my Apple ID to change my region?

Please help to zero out my Apple ID balance as I want to change region. My iCloud payment is not update yet since I have problem changing my region due to unspent balance.


[Re-Titled by Moderator]

Posted on Jul 14, 2024 06:43 AM

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Question marked as Top-ranking reply

Posted on Jul 14, 2024 06:50 AM

Hello~ We are fellow forum members and have no access to your account however you can purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~

6 replies
Question marked as Top-ranking reply

Jul 14, 2024 06:50 AM in response to jee53

Hello~ We are fellow forum members and have no access to your account however you can purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~

Jul 14, 2024 09:42 AM in response to jee53

Hi,

To zero out your Apple ID balance so you can change your region, you have a few options:

  1. Spend Your Balance: Purchase apps, music, movies, or other content from the App Store or iTunes Store to use up your remaining balance. If your balance is less than the cost of any item, you can add the amount needed to make a purchase.
  2. Contact Apple Support: If you have a small balance that you can't spend, you can contact Apple Support and request assistance in clearing your balance. They may be able to help you with this issue.
  3. Donate the Remaining Balance: Consider purchasing content that you can donate or gift to someone else if you can't find anything for yourself.

To contact Apple Support, follow these steps:

  1. Go to Apple Support.
  2. Select "Apple ID" and then "Other Apple ID Topics."
  3. Choose "Talk to Apple Support Now" or "Chat" to get in touch with a support representative.

Once your balance is zeroed out, you should be able to update your region without any issues.

I hope this helps! Let me know if you need any further assistance.

Best regards,

James


[Edited by Moderator]

Jul 14, 2024 09:38 AM in response to jee53

jee53 wrote:
How can I chat with Apple support online?


This link is the one that Apple recommends you use to contact them. I see people posting that SMS link but I don't see it in any of Apple's documents as a way to contact them. You said online chat.


In the first reply somebody suggested donating the money. You cannot do that. Apple won't let you transfer personal account balance to another account or get it as a cash refund.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I remove a balance from my Apple ID to change my region?

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