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iCloud emails on my android won't open.

I can log in and display my iCloud emails (on my Samsung S23 Android phone) but they won't open when I click on them. It's not the keyboard because I can compose a new e mail. This has never happened before. How do I fix this?

Posted on Jul 11, 2024 11:15 AM

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Posted on Jul 16, 2024 12:52 AM

I have exactly the same problem. "Deleting the icloud account" doesn't make sense. I am using the browser on android Samsung Galaxy S23 Ultra to view icloud email (https://icloud.com/mail/) so it is not the account. Everything else is working, I can reply to the message, I can forward it, but I can't open it. It is definitely something that has changed in the last couple of weeks.


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Jul 16, 2024 12:52 AM in response to AlWeir

I have exactly the same problem. "Deleting the icloud account" doesn't make sense. I am using the browser on android Samsung Galaxy S23 Ultra to view icloud email (https://icloud.com/mail/) so it is not the account. Everything else is working, I can reply to the message, I can forward it, but I can't open it. It is definitely something that has changed in the last couple of weeks.


Aug 5, 2024 10:24 AM in response to GlennMac1

The two finger tap doesn’t always work and for me it’s more like a three finger punch. Nevertheless less it’s still awkward and frustrating and a mystery as to why it manifested as a problem after being “normal” on the phone for a good while. What changed? Why no fix for this apparently common issue with iCloud on Android…does this mean I need to get an iPhone?


Glenn

Jul 28, 2024 11:24 AM in response to Rosco1998

Having the same issue in the UK, Samsung S24 Ultra.

Have tried incognito mode, chrome, Samsung Internet and bog standard Google. Not only can I not open emails, I can't forward them either. It's showing as sent but nothing received.

I am considering getting rid on my mail account now as the lack of compatibility is getting worse not better.


Jul 16, 2024 12:57 AM in response to GlennMac1

GlennMac1 Said:

"iCloud emails on my android won't open.: I can log in and display my iCloud emails (on my Samsung S23 Android phone) but they won't open when I click on them. It's not the keyboard because I can compose a new e mail. This has never happened before. How do I fix this?"

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To the OP and All Participants:

This seems to be catching on. So,...

Inform Apple of this:

Do your Part: Report this to AppleApple won't get back to you directly, but the more feedback they receive on this, the more they will know what is going on, and what fixes to include in updates to come. Apple will never know if this, if it is not reported.

  1. Go Here: Feedback - Mail - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: on when you came access it issue, and how you have troubleshot it thus far. Include the URL of this thread.
  4. Proceed from there as necessary



Jul 26, 2024 5:16 PM in response to GlennMac1

I found a way to open it:


You have to make a double click on the mail really fast (instantly) but not on the same spot.


Use your 2 tumbs to spam click on the mail very fast alternating between right and left.

You cannot use one tumb since the 2 spots need to be apart from each other and and the second click must be right after the previous without any delay.


Elsewise use the forwarding workaround, but it didn't let me open embeded links.

Jul 25, 2024 4:54 PM in response to GlennMac1

Hi Glenn yes it does work but you need to hold for around 5 seconds my emails are working fine on my windows computer but they have this problem on the thee android appliances I have I also have programs where by it will not allow me to use the navigate buttons on the bottom of the phone very frustrating hopefully they may find a fix soon PS one of my android phones is basically a bare phone with hardly any apps installed and it is still happening on that one .......

Sep 8, 2024 12:46 AM in response to GlennMac1

SOLUTION: There are two things you can do and the first one is what I prefer:


1) The button is just shrunk to probably a dot, and the dot is positioned at the left corner of every mail. Try to tap around the Blue Dot that depicts unread mail. I start by tapping on the blue dot, and downwards and then the mail opens.


2) When you are on the dashboard window of the icloud (where you can see only 3 mails) you can enter the mail from there. Then you keep tapping on the down arrow "v" symbol on the toolbar on top right corner of the mail to go to next mails and so on.

iCloud emails on my android won't open.

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