How can I fix the green screen problem on my iPhone 13?

Question

How can I fix the green screen problem on my iPhone 13?

My iphone 13 scree turned green while using it and according to authorized service center it doesn't have any physical or water damage and since it is out of warranty i have to pay 27000 Indian Rupees . After investing a huge amount already to buy the phone now i have to pay extra for the fault that occurred because of apple's software .

I urge apple to provide me with a viable solution

My Case ID : 102340807646

[Re-Titled by Moderator]

iPhone 13

Posted on Jul 9, 2024 10:57 PM

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Answer 1

Top-ranking reply

Noob0user

Level 1

30 points

Jul 10, 2024 01:02 AM in response to gowthamkrishnaP

Usually, they'll replace the screen for free of cost, or with just 2500₹ service charge.

It happened to many before you and most got replaced for free of cost. I.e., only if the phone is free from damages like cracks or dents thatthe service centre may presume to be the cause of screen damage

And see the name of the dealer, iplanet is a good and reliable dealer. Where as my and many other people in my circle has worst experience with aptronix....

So try getting checked in a good retailer location..

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Answer 2

Jul 24, 2024 12:49 AM in response to gowthamkrishnaP

Had discussion with customer center, finally concluded that if customers raise complaint related to this green line issue at below provided feedback link, then only further actions can be made for screen replacement with free of cost. So, all users need to submit green line issue for Iphone 13 immediately. Depends upon large number of complaint/feedback requests only considered at free of cost.

Feedback - iPhone - Apple

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How can I fix the green screen problem on my iPhone 13?

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