Songs I purchased keep asking me to authorize them, yet they never play?

Question

Songs I purchased keep asking me to authorize them, yet they never play?

Hey everyone, seems to be a pretty common problem with Apple and iTunes/Music. Like the title states, I'm going through my iTunes/Music app music, making new playlists and stuff. About 4-6 songs so far keep saying I need to Authorize the song (their might be more, not sure yet as I haven't gone through everything). So I put in my Apple ID and password, then it keeps saying "This Computer had previously been authorized." But then it DOESN'T play the song and keeps going around in circle of saying I need to authorize the song, but then not playing it!!! This is CRAZY frustrating and really making me angry! I paid for the songs, it's authorized on this MacBook Air, why can’t I play the songs I own?!?!?

I've read a million posts about this, and it always comes back with some generic response about deleting the song, but keeping it NOT hidden or something like that. Which I don't even know what that means? I don't have that option. When I go to delete the song, it just deletes it. It only shows the following screen:

So I follow the instructions I always see that says: go to my Account on my Mac's Music app and find the song and redownload it. But the song is not even there in my purchased songs?!?! Nor are these few songs showing up in my iTunes Store App on my iPhone!

The ONLY thing I can think of is that I used to have a different email for my iCloud account 6-8 years ago, because someone was hacking my account to play a game. And maybe somehow, these songs that will NOT play, were purchased on that email? But it shouldn't matter, because it's the SAME iCloud account. Just a different email. I didn't create a new iCloud account, I just changed the email and password. And I don't remember that email I used either, as it's been 6-8 years. Everything else has transferred over YEARS ago, so NO idea why these few songs aren't?!

So does anyone know how to fix this problem?! I'm at my whits end here and can't figure out how to get my songs back. Thank you

MacBook Air 13″, macOS 11.7

Posted on Jul 7, 2024 10:42 AM

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Answer 1

Jul 9, 2024 08:17 AM in response to SuperWookie68

You have a second Apple ID involved here (more likely), or there's a corruption (less likely, but possible).

Re-buy the songs with the Apple ID you want to use, and this all goes away.

Or discuss this with Apple Support, as they have visibility into things nobody around here does.

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Answer 2

Jul 7, 2024 11:12 AM in response to SuperWookie68

Usual is to delete the songs and re-download them. If the songs are not in your purchased list, then they were either purchased from another Apple ID, or maybe are no longer available for download from Apple. Which other Apple IDs might be involved here?

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Answer 3

Jul 9, 2024 07:20 AM in response to MrHoffman

Hello

Yep, I have read about that "delete the song, re-download them" thing. As I stated in my post, I have tried this and the songs are NOT in that area. They are nowhere to be found. And also, like I said, they were not purchased on "another" Apple ID. The only thing I can think of is that I did have to change the email of my Apple ID 5-10 years ago. But it's the same Apple ID, did not make/create a new one. I just had to change the email. ALL my other stuff downloaded and is available, except like 4-6 songs. Should I just call Apple and have them fix this or is this not fixable?

Thanks

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Songs I purchased keep asking me to authorize them, yet they never play?

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