I have an activated PTA approved iphone 14 pro max, physical sim is working just fine on it, but Esim is not working, when i add the qr to my phone it says no service i have tried rebooting the ohone, deleting and adding esim again but no luck, im unable to use any network esim on my iphone same networks too and different networks too, my network provider jazz says that i need to write on this issue to apple..any help?
iPhone 14 Pro Max, iOS 17
Jazz is lying. There is nothing wrong with Apple iPhone. I have found that users of Samsung Galaxy s24 Ultra can also not activate new eSims. See this thread on Samsung forum
https://r2.community.samsung.com/t5/Galaxy-S/Esim-not-working-on-s24/td-p/16193825
I am facing exact same issue with Jazz eSim purchased yesterday on 29th May 2024. I got to the bottom of the issue and I found that Jazz eSim activation server is not working on backend i.e. mbk.prod.ondemandconnectivity.com
I tried following but didn't work.
The sim gets stuck on Activating status and it is there for last 24 hours. I sent an email to Jazz Support team. No response from them so far. Visited franchise twice. They can't understand anything.
Iphone Esim not working
