You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Installed Sonoma 14.5 - now I can't use Apple Pay

M1 Mac Studio - just installed macOS 14.5 - got an error message to the effect, "Another user has configured Apple Pay on this computer. Only one user is allowed to have Apple Pay enabled on this device at a time. All Cards stored in your wallet have been removed."

I do not have any secondary users on this computer. There is exactly one Admin type user (myself) and Guest User is "off".

In the Wallet & Apple Pay section of System Preferences - Payment Cards -> click "Add card..." - error:

"This Mac requires Magic Keyboard to make purchases using Apple Pay. To continue, set up your Magic Keyboard in Bluetooth Settings."

This seems to be a new requirement. I had been using Apple Pay with my Logitech external USB keyboard - and authorizing transactions with my Apple Watch. Is this an intentional change?

Mac Studio

Posted on May 19, 2024 6:49 AM

29 replies

Jeff Donald

Level 7

25,359 points

Jun 13, 2024 1:33 PM in response to Murray Wilson

You’re correct. It’s convoluted and reported on multiple sources to work, but I get that it’s not for everyone. I don’t have the issue, I’m just here to share my experience and try to assist. If my possible solution isn’t for you, please contact Apple Support at 1-800-MY-APPLE and work through Apples Support system.

Jul 8, 2024 8:18 PM in response to Shred Z

Hey Shred Z - could you confirm your final "working" configuration. Did you leave "allow Payments on Mac" on your iPhone enabled or disabled following the resets? And - once all was fixed, are you able to directly add credit/debit cards to your Mac Wallet without a TouchID enabled keyboard on your Mac Desktop?

Shred Z

Level 1

8 points

Jul 8, 2024 8:50 PM in response to Dracomalfoy724

Yes, allow payments on phone first. (toggled off then on) restarted phone.

Then restarted the Mac BEFORE I went into settings on Mac for Wallet/ Apple Pay and added the same card that is on my phone. Previously no payment method was on the Mac. All went perfect. I have a MacBook Pro M2 Max. Hope this helps. I never use the wallet on my mac but I might now. It does have Touch ID.