eSIM working fine but “No SIM” in Action Centre

Question

Level 1

5 points

eSIM working fine but “No SIM” in Action Centre

I shifted from a physical SIM card to an eSIM on my iPhone 13 Pro yesterday. It is working perfectly fine, except that Action Centre reads “No SIM” with zero bars of network. The Cellular settings for the eSIM also seem to be incomplete. I am attaching screenshots for reference.

To re-iterate, both voice and data services are working perfectly fine. However, I can’t know whether it’s running on 4G or 5G because no details are visible. I am on the latest iOS, and have tried a network reset as well; but to no avail.

Any help would be deeply appreciated. Thanks in advance!

iPhone 13 Pro, iOS 17

Posted on May 1, 2024 01:11 AM

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Answer 1

WheelieNick

Level 8

45,431 points

May 1, 2024 02:37 AM in response to SR0503

Try and restart the iPhone to see if the issues persist.

If it still keeps stating no sim you might want to see if there is a carrier settings update avaliable

Make sure that your device is connected to Wi-Fi or a cellular network.
Tap Settings > General > About.
Follow the onscreen instructions to install your carrier update.

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Answer 2

njchick

Level 1

4 points

Jul 25, 2024 05:33 AM in response to SR0503

I Have the same issue. Restart/flight mode doesn’t help, and carrier update is not available. Also, Settings/Mobile Services is still showing the old physical SIM even it’s though been removed. I cannot see if WiFi calling is working nor is there an option to enable it.

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Answer 3

njchick

Level 1

4 points

Jul 25, 2024 10:58 AM in response to njchick

I’ve managed to resolve the issue, my carrier (Vodafone UK) generated a new eSIM, I deleted the active eSIM and activated the newly generated eSIM; normality was restored .

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Answer 4

YerdnaO

Level 1

8 points

Jun 12, 2024 02:54 AM in response to WheelieNick

Same issue here. Restart/flight mode doesn’t help. And carrier update is not available.

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eSIM working fine but “No SIM” in Action Centre

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