Apple TV stuck on preparing update
Apple TV has been stuck on preparing update for three hours
Question marked as
Get help - Update your Apple TV - Apple Support
* If the progress bar for the update appears stuck or paused, and "Preparing Update" or "Applying Update" appears on your TV screen, allow more time for the update to complete. If you've been waiting for more than an hour, contact Apple Support before you restart or unplug your Apple TV.