Pencil doesn’t work with Sidecar AFTER UPDATE (ipad pro Gen2 ipadOS16.7.7)

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Level 1

19 points

Pencil doesn’t work with Sidecar AFTER UPDATE (ipad pro Gen2 ipadOS16.7.7)

I've tried everything following:

Update ipad pro (16.7.7) and macbook air (Sonoma 14.4.1)
Reset ipad network setting, reconnect to same WiFi, bluetooth enabled, USB connected
Reset macbook bluetooth setting.
Restart ipad and macbook.
Makesure all battery and power fully charged

The symptom is, i can use pencil on ipad pro as usual, but when sidecar my ipad to work as screen to macbook, the pencil won't be able to work on the macbook application.

I can screen mirror my ipad to macbook and use my pencil as a cursor on macbook, but that's not the point.

I want my pencil to work on the application run on macbook while using ipad as my sidecar screen. which had been always working as usual before the recent Sonoma update.

LAST MONTH I still able to use my ipad pro as a drawing tablet as usual.

Nothing special happened, no rain, no thunder, nothing dropped everything good.

Suddenly after update... everything not working as usual.

Here's the thing, my model is iPad Pro 2nd Gen 9.7" where the iPadOS 16.7.7 is the latest update.

It cannot be updated to iPadOS17! As it is not in the compatible list.

This is why I opened another new topic here since the previous topic had pin a solution that unable to solve my problem.

MacBook Air 13″, macOS 14.4

Posted on Apr 9, 2024 05:52 PM

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Answer 1

Top-ranking reply

asvoria128 Author

Level 1

19 points

Apr 11, 2024 02:36 AM in response to LotusPilot

The problem is, my ipad pro is not compatible to iPadOS 17. And The support at Apple store ask me to buy a new one. I hope to get better answer from this. Problem not solved .

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Answer 2

Apr 10, 2024 05:22 AM in response to asvoria128

A second generation iPad Pro 12.9" is capable of update to the most recent version of iPadOS - at time of writing, this being iPadOS 17.4.1.

With iPadOS 16.7.7 installed, you must either have a first generation iPad Pro 7.9" or 12.9" or an iPad5 - as only these devices will have received this specific update. These models do not support iPadOS 17.x.

You might be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.

Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

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Answer 3

Apr 11, 2024 02:53 AM in response to asvoria128

If your iPad does not support iPadOS 17.x, then you don't have a second generation or later model of iPad Pro.

As already suggested, you might be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.

Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

If a bug is confirmed, it will no doubt be escalated for a fix.

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Pencil doesn’t work with Sidecar AFTER UPDATE (ipad pro Gen2 ipadOS16.7.7)

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