Beats pill plus app crashing when attempting to pair new speaker

I recently got a beats pill plus and I had wanted to download the app, so I can use the features. When I go to connect it I have it connected to bluetooth like it says, I hit the get started button and after about 2 seconds the app crashes. I have tried resetting the speaker and uninstalling the app and trying on other devices. Anyone else have this issue and if you got it to work what was your fix?

Beats

Posted on Apr 6, 2024 02:50 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 9, 2024 05:16 AM

Ditto - been happening consistently (crashing) for about a week. I have tried shutting down iPhone, I am on latest iOS, I toggled Bluetooth - the App has a bug and it has not been updated in 5 years per App Store history. What say you Apple ? This is your App - pls fix it.

Similar questions

11 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Beats pill plus app crashing when attempting to pair new speaker

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.