BROWSING SAFARI IN INCOGNITO MODE

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Level 1

4 points

BROWSING SAFARI IN INCOGNITO MODE

I use a MacBook Pro 14. I am unable to use private mode on Safari, and incognito mode on Chrome. I have reasons to believe that my laptop is being monitored and controlled via Remote Desktop. I received this laptop as a gift and I believe that my laptop is being managed by the giver.

The file menu does not give me the option to use a private window, nor does the shortcut (command+shift+N) work. Is there a way to bypass these two options?

Secondly, my passkey does not work on chrome in private or normal mode. Though these problems are not always present, they occur often. How do I resolve this issue, and if Remote Desktop is being used my laptop, is there a way I can stop it?

MacBook Pro 14″, macOS 14.4

Posted on Apr 5, 2024 10:48 AM

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Answer 1

John Galt

Level 10

153,562 points

Apr 5, 2024 12:19 PM in response to kristobea

As nice as it must have been to receive your MacBook Pro as a gift, whoever gave it to you should have complied with Apple's instructions, here: What to do before you sell, give away, trade in, or recycle your Mac - Apple Support (I added the boldface).

From what you describe, he or she did not do that, and yes your concerns are justified.In an abundance of caution I'd erase that Mac. Follow those instructions to the best of your ability.

The file menu does not give me the option to use a private window, nor does the shortcut (command+shift+N) work. Is there a way to bypass these two options?

The short answer is no. I don't know of anything other than a remotely managed Mac that would prevent you from doing that. Erase the Mac to ensure the removal of any remote management profiles or any other eavesdropping ability.

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BROWSING SAFARI IN INCOGNITO MODE

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