App Store - Subscriptions - "Cannot Connect - Retry" multiple devices

On iPhone 11 Pro, iMac OS Sonoma & iPhone 15 Pro

Trying to goto System Settings or App Store on all devices, example:

App Store - Subscriptions - "Cannot Connect - Retry" in all locations on multiple different Apple IDs.

Is there a time on when this service is back working again, trying to fix a subscription billing issue.

iPhone SE, iOS 15

Posted on Apr 3, 2024 4:06 PM

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2 replies

stedman1

Level 10

264,070 points

Apr 3, 2024 4:29 PM in response to missapplegeek

There appears to be an issue at Apple’s end.

Apple - Support - System Status

Hmcg5426

Level 1

8 points

Apr 3, 2024 4:26 PM in response to missapplegeek

Same … Tv+ can’t access store,

music seems ok,

news seems ok.

and can’t see subscriptions in settings

iphone and MacBook Air both have these problems

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App Store - Subscriptions - "Cannot Connect - Retry" multiple devices