how do i turn off activation lock if someone else is signed on to my icloud and they locked it

so i bought a iphone 14 max from someone and shortly after im guessing they was still on the device threw icloud from the account well they activation locked the phone but i have the device under my icloud too


iPhone 14 Pro Max, iOS 17

Posted on Mar 30, 2024 02:57 AM

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4 replies

Mar 30, 2024 03:16 AM in response to Jwade88M

I don't believe you can turn off Activation Lock. You could start an Activation Lock support request, but since you are not the original owner, I doubt if Apple will consider the request.

How to remove Activation Lock - Apple Support


The seller should have followed these steps before selling the iPhone.

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


You may want to read

The All Too Common SAD Reality of Buying a Used iPad/iPhone – Apple Community

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how do i turn off activation lock if someone else is signed on to my icloud and they locked it

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