Videos in hidden album freeze on frames

I have some videos recorded on my phone that I have moved to the Hidden album as I want to keep them private. A lot of the more recently filmed videos are having issues playing though. They will start but then freeze on frames and the sound will continue to play. I have restarted my phone, used a variety of different wifis and mobile data, tried duplicating the videos, played them on my Mac as-well as the phone and nothing seems to work. I don’t know if it’s an internet playback issue or a data issue and if the original “content” is gone for good. How can I fix this?

iPhone 11, iOS 17

Posted on Mar 18, 2024 07:44 AM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Videos in hidden album freeze on frames

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.