Audio and mic not working on calls

If you find yourself encountering issues with third-party apps or a particular website or product, reaching out to the respective app developer, or manufacturer can be a helpful step in resolving the problem.

How to Contact an App Developer:

1. In-App Support: Many apps offer an in-app support feature. Look for a "Contact Us" or "Help" section within the app's settings or menu. This may provide you with direct contact information or a form to submit your query.
2. App Store or Website: If you can't find in-app support or need additional assistance, visit the app's page on the respective app store --> How to contact an app developer - Apple Support
3. Email Support: Check if the developer has an official support email address listed on their website or app store page. Send them an email explaining the issue you're facing. Be detailed in describing the problem to receive relevant assistance.
4. Social Media: Some developers maintain active social media profiles. Reach out to them through platforms like Twitter or Facebook, describing your issue or sending them a direct message.
5. Community Forums: Many apps have dedicated user forums or communities where you can ask questions and seek help from other users or the developers themselves.

How to Contact the Manufacturer: https://www.audio-technica.com/en-eu/support

1. Product Manual: As mentioned, the product manual can be an excellent resource for finding contact information. Look for the "Support" or "Contact Us" section in the manual.
2. Product Packaging: Check the product's packaging for any contact details, customer support numbers, or websites provided by the manufacturer.
3. Manufacturer's Website: Visit the official website of the manufacturer. Most reputable companies have a support section where you can find contact information or submit support requests.
4. Customer Support: Look for a customer support phone number or email address on the manufacturer's website. Some companies even offer live chat support for immediate assistance.
5. Social Media: Many manufacturers maintain a presence on social media platforms. Consider sending them a message or mentioning them in a post to seek help.
6. Retailer: If you purchased the product from a retailer, they might also be able to assist you or direct you to the manufacturer's support channels.

When contacting either the app developer or the manufacturer, be sure to provide specific details about the problem you're facing, including any error messages, screenshots, or steps to reproduce the issue. This information will help them better understand and resolve the difficulty you're experiencing.

Remember to remain polite and patient while seeking support, as it may take some time for the developers or manufacturers to respond to your inquiries.

Mospeed21 wrote:

phone calls. Neither does the mic work or the Audio please help I need these for work.

What Call? On an iPhone, you can make and receive various types of calls. Here are the different types:

1. These are standard voice calls made over the cellular network. They utilize your carrier's voice network to connect you with other phone numbers. Allow phone calls on your iPad, iPod touch, and Mac
2. FaceTime Audio allows you to make voice calls over Wi-Fi or cellular data using your internet connection. It provides higher audio quality compared to traditional cellular calls.
3. FaceTime Video enables you to have video calls with other FaceTime users. It uses the front or rear camera on your iPhone to transmit live video during the call. Use FaceTime with your iPhone or iPad - Apple Support (IN)
4. VoIP (Voice over Internet Protocol) calls use internet connectivity to make phone calls. Apps like Skype, WhatsApp, Viber, and Google Hangouts utilize this technology, allowing you to make voice and video calls over the Internet.
5. Some carriers support Wi-Fi calling, which allows you to make and receive calls over a Wi-Fi network instead of relying solely on cellular coverage. This can be useful in areas with weak cellular reception. Make a call with Wi-Fi Calling - Apple Support (IN)
6. The App Store offers numerous calling apps that utilize different technologies. These apps can provide additional features and options for making calls, such as international calling, call recording, and more.

It's important to note that the availability of certain call types may depend on your iPhone model, iOS version, and carrier.