How to resolve Resource Unavailability Issue on Apple Music

Been having the same issue for about 5ish days as well. Reset my network settings today and it worked fine for an hour, then stopped. SO aggravating. I’d be curious to know if this is only happening to certain iPhone models, as a way to get folks to upgrade their devices. I have a 13 Pro.

Apple’s best solution to a product issue is inconveniencing the user and requiring a network reset. I want my $25 back for this family plan.

So, I've been having this issue and I finally just reached out to support to have them look at it. They fixed it by having me RESET MY NETWORK SETTINGS! Omg I cannot believe that's all it was. Settings-> General -> Transfer or reset iPhone-> Reset-> Reset network settings. This will log you out of all connected networks that you are on but it's definitely the best way to fix this issue.

Check if you have iCloud -> private relay on. I turned that off and it’s working fine now.

If this is happening on iOS, try this solution: Apple Music Resource Unavailable or Reque… - Apple Community

I just wanted to share that a found the solution by resetting my network settings in Settings>General>Transfer or Reset IPhone>Reset>Reset Network Settings.

I am having the same issue I have

reset my network

uninstalled

turned cellular on and off

and all the other things it says

I thought maybe my library needed to be synced on the iCloud from my Mac so I tried that and it didn’t work

I feel as if this is an Apple Music service end problem and not on the users

UPDATE:

I seem to have got it fixed (for now). Resetting the network settings alone didn’t help me, as it seems to have for other users. After 5 days of running into the issue and hours of tech support phone calls with both Apple and my carrier, I called my carrier again and they manually re-connected my phone to the cell tower. THIS seems to have resolved the issue for me. If the carrier blames Apple, ask them to re-connect your phone to the tower anyway. Also, turn off iCloud Private Relay (inconvenient but that seems to be contributing to it). Good luck!

I have been having the same issue as well. It is not a network issue. It’s an Apple Music issue. I can only play music over WiFi. On cellular data I cannot use Apple Music. YouTube, Spotify, and other apps are fine and stream on cellular data. Apple needs to fix this ASAP

I am experiencing this, too. I got to speaking with a senior support specialist who is completely out of ideas as to how to resolve it. Three days ago he said he passed the issue onto the Engineering team, and was supposed to call me back 3 hours ago with an update. I never got that callback.

Music plays on WiFi but not cellular. However, music videos play on both WiFi and cellular. It’s getting extremely frustrating. I’m on day 4 of having this issue. Apple’s clearly not focusing any attention into getting this resolved anytime soon.

Network reset is not solving the issue.

Experiencing this now and it’s incredibly frustrating. Nothing outside of my library is playing.

I was having the same problem. Went through 3 levels of support and finally managed to get it fixed by resetting the network settings.