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Urgent Assistance Needed for iPhone 13 Pro Max Display Issue-Turned to green after IOS update

Hi Support,


I recently updated my iPhone 13 Pro Max to iOS 17, and unfortunately, the display has turned green, rendering the phone non-functional. This has been a huge disappointment for me. I urgently seek support from Apple to resolve this issue at the earliest. I rely on my phone for both personal and professional use, and this situation has caused a significant inconvenience. Your prompt attention to this matter would be greatly appreciated.


I have been using this phone since last 2 years. And this issue is observed after the recent IOS upgrade.

iPhone 13 Pro Max

Posted on Feb 16, 2024 11:07 AM

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Question marked as Top-ranking reply

Posted on Feb 16, 2024 11:50 PM

  • press & release vol up
  • press & release vol down
  • press & hold power button until white Apple logo appears then release.
14 replies

Apr 26, 2024 9:31 PM in response to nizamkn92

I have the same issue with my wife’s iPhone 13 Pro Max after updating to latest iOS 17.4.1. First time encountered this issue for a long time Apple product user. Tried to force restart using @LD150’s method but still the same. Have booked an Apple genius appt later this afternoon. Will update here again what’s the outcome and I am also interested to know what’s the issue due to.

Urgent Assistance Needed for iPhone 13 Pro Max Display Issue-Turned to green after IOS update

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