New Windows iCloud app crashes shortly after connection

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Level 1

15 points

New Windows iCloud app crashes shortly after connection

The new iCloud App was installed on my PC on 09.02.2024. The iCloud Drive and the iCloud photo synchronization was off. I tried to change the default folder for iCloud drive. The app crashed.

Since then, the process is the same:

After each connection to the app, with a correct username, password and MFA code, the app crashes after a couple of seconds.
I have tried to repair, reset and uninstal / reinstall the app, to no avail.

Any hint for a solution, or a method to restore the app's default parameters, would be welcomed.

Thanks in advance

CEN-18

Édition Windows 11 Famille

Version 23H2

IBuild du système d’exploitation 22635.3130

Expérience Windows Feature Experience Pack 1000.22685.1000.0

However, the app is functioning well on another PC.

Édition Windows 11 Famille Version 23H2 Build du système d’exploitation 22635.2850 Expérience Windows Feature Experience Pack 1000.22681.1000.0

Windows, Windows 10

Posted on Feb 11, 2024 10:18 AM

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Answer 1

CEN-28 Author

Level 1

15 points

Feb 12, 2024 1:22 AM in response to CEN-28

SOLVED

I have solved it by:

deinstalling all Apple applications.
Removing all Apple folders in C:\Program Files\WindowsApps
Removing all Apple folders in C:\Users\[userName]\AppData
Remobing all keys referencing AppleInc, iCloud or Apple(caution, do not erase "Applet" and similar keys in the registry. This page is helpful in order to authorise the deletion of some keys https://www.minitool.com/news/fix-error-while-deleting-key-2.html.

Now, I can connect to the app and set parameters.

Still, ICloudDrive cannot be enabled.

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Answer 2

Feb 16, 2024 9:42 PM in response to calderjon

Same here! After superfluous hype and secret handshakes, the Apple iCloud app ungracefully crashes, providing no clues as to why this is happening, and leaving my Windows system to apologize for Apple's app's failure.

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