Why does "Siri" no longer work, only "Hey Siri" on iOS 17.2?

Question

Level 1

23 points

Why does "Siri" no longer work, only "Hey Siri" on iOS 17.2?

When I installed iOS 17 I was able to use "Siri" instead of "Hey Siri" and there was a selection option under Settings > Siri & Search > Listen For. Since version 17.2 the selection option has disappeared on my iPhone (14 Pro) and there is only a switch labelled 'Listen For "Hey Siri"'.

The option to use only "Siri" seemed to be presented as a big development at the Developer's Conference last year but now it has disappeared on my iPhone. Is there something else I need to do to make "Siri" work without the "Hey" or has this been silently removed from the operating system?

iPhone 14 Pro

Posted on Dec 21, 2023 10:14 AM

Reply

Answer 1

Top-ranking reply

tangyp

Level 1

11 points

May 12, 2024 06:15 PM in response to wm4

I had this problem too.

My Siri language in settings was set to English (Singapore)... I set it back to English (US) and "Listen for Siri or Hey Siri" became available to me again.

Reply

Answer 2

wm4 Author

Level 1

23 points

Dec 25, 2023 02:29 PM in response to lkrupp

Yes I did restart – several times.

The option to turn on Siri has gone back to a switch as it was in iOS 16 instead. Something has changed and it's very frustrating when there is nowhere to go for an answer.

Rude replies do not reduce the frustration.

Reply

Answer 3

lkrupp

Level 7

21,207 points

Dec 26, 2023 06:34 AM in response to wm4

Then you should probably call Apple Support. Apple does not monitor these forums and no one here is an Apple employee, nor are we volunteers paid by Apple to respond to questions.

Contact Apple for support and service - Apple Support

Scroll down to find the support numbers for Ireland or Poland. If the phone was purchased in the United States and taken to Europe that may muddy the waters in terms of who you need to call.

iOS and iPadOS - Feature Availability - Apple

Take a look at this document. Click on the Siri link and look at the countries where it is supported. Poland is not on that list but it may just mean Siri does not speak Polish. Call Apple Support

Reply

Answer 4

wm4 Author

Level 1

23 points

Dec 25, 2023 11:26 AM in response to wm4

I found a possible answer to this. In the iPhone User Guide it says:

Note: The option to say just “Siri” is available on supported iPhone models in some languages and regions.

My iPhone is on the supported list. The language is set to English and the Region is set to Ireland. The iPhone is physically located in Poland. I have not been able to find a list of "languages and regions" where just "Siri" is supported.

I can't think of a reason why support for a language and region might be turned off.

Is it for legal reasons? Does that mean it now works nowhere in the European Union?
Is it for technical reasons? Why did it work before? This would suggest regressive programming which then suggests poor management of the development process.
Is it unintentional? Which suggests poor quality control.
Does anyone have other ideas?

This is very poor on Apple's part – deliver a new feature and then silently take it away.

Reply

Answer 5

lkrupp

Level 7

21,207 points

Dec 25, 2023 02:06 PM in response to wm4

Have you simply tried to restart/reboot your iPhone after the update. The feature has not been removed and your conspiracy theories are nonsense. It’s tiring to read conspiracies from users who have no idea what they are talking about but concoct blame.

Reply

Answer 6

lkrupp

Level 7

21,207 points

Dec 25, 2023 03:59 PM in response to wm4

There’s nowhere to got for an answer because nothing has changed. How is it rude to point out the truth to someone not interested in it? So are you now saying the option works now? You’re not clear about that.

Reply

Answer 7

wm4 Author

Level 1

23 points

Dec 25, 2023 10:23 PM in response to wm4

No, it still does not offer a choice to listen for "Siri" or "Hey Siri". Only a switch to listen for "Hey Siri".

Versions 17.0 to 17.1.3 offered the choice. 17.2 did not and 17.2.1 does not.

Reply

Why does "Siri" no longer work, only "Hey Siri" on iOS 17.2?

Similar questions