Word 365 Unable to Rename File

Latest version of Word (16.80) , latest version of Sonoma (14.2). Apple silicon MacBook Pro.

Unable to rename files from within Word when using iCloud+ drive for Desktop & Documents folders. A word file in Downloads folder (which is not synced to iCloud) once opened can be renamed in Word. Word has Full Disk Access in settings, but still is unable to rename files that are synced to iCloud. Message:

"Word cannot complete the save due to a file permission error."

appears first, followed by a second dialog box:

"This file can't be renamed now. Please try again later."

Again, in the finder I can rename the file and finder immediately updates the new name to iCloud.

How to grant permission to Word to rename files that on my MBP and located in folders that are synced to iCloud+?

MacBook Pro 14″, macOS 14.2

Posted on Dec 18, 2023 08:03 AM

Top-ranking reply

Fawzi

Level 1

19 points

Posted on Mar 11, 2024 08:51 AM

I was on the Office 365 support forums searching for the exact same issue. And left this message :

I believe this is a widespread issue that has been lingering for many months (if not more than a year) for which neither Microsoft or Apple are willing to take responsibility. For the price we are paying and have paid for these systems. This is unacceptable.

They need to get their s**t together. We, the enduser, shouldn't be the ones to keep having to work around this now well known issue.

So this is not a : my software is better than yours issue. This is a : we can't work together to fix this for our users issue.

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Word 365 Unable to Rename File

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