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How to fix the 14 second song playback issue on Mac?

While playing songs on my MacBook or iMac in the Music app (former iTunes) some, but not all, songs stop after exactly 14 seconds. From then on these songs will not play more than 14 seconds. The Genius Bar at my local Apple Store could not solve the problem. The problem does not occur on my iPhone or iPad. Very strange and quite annoying. Does anyone else have this problem and if so, has any solution worked for you.


[Re-Titled by Moderator]

MacBook Air 15″, macOS 14.1

Posted on Dec 6, 2023 12:17 PM

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Question marked as Top-ranking reply

Posted on Jun 10, 2024 2:29 PM

I had the same problem and the fixes listed here didn't help me.


What did finally fix the problem was turning off Dolby Atmos. I found a site that suggested turning that off as well as lossless audio. I hadn't been using lossless, but Atmos was the problem! It's been working since I switched that off.


[Edited by Moderator]



16 replies

How to fix the 14 second song playback issue on Mac?

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