Another Apple ID keeps showing up on my phone

What are you doing when you see this? The situation you describe can happen if there are apps (or media purchases) on the device that were installed (or downloaded) under a different Apple ID/account, and they need updating or redownloading.

The best way to resolve this is to delete the item(s) requesting the update, and then download it again using the Apple ID that is signed in with the device.

You want to be careful that you do not lose any data, so be sure to check with the app developer to determine if removing the app will cause data loss.

These steps from "Delete apps on your iPhone, iPad, and iPod touch" [at: How to delete apps - Apple Support ] will help you remove the app:

How to delete an app

1. Touch and hold the app.

2. Tap Remove App [the "-" icon]. Remove App is the third option in the menu.

3. Tap Delete App, then tap Delete to confirm.

Keep in mind that some built-in Apple apps can't be deleted from your device, so you might not see the option to delete an app. Here’s a list of built-in Apple apps you can delete from your device [at: Delete built-in Apple apps from your iPhone, iPad, or Apple Watch - Apple Support ]. If you can't delete an app that's not made by Apple, disable parental controls [see: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support ], then try deleting the app again.

If you touch and hold an app from the Home Screen and the apps start to jiggle:

1. Tap the Remove icon in the upper-left corner of the app. (There's also an Add button in the top left corner of the screen and a Done button in the top right corner of the screen.)

2. Tap Delete App, then tap Delete to confirm.

3. Tap Done.

Once deleted, adding the app using the correct Apple ID should resolve the issue. See the article: Download apps and games on your iPhone or iPad [ Download apps and games on your iPhone or iPad - Apple Support ]

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This is modified slightly (for carry-over of linked documents) from a Community Specialist post: how do i get ride of a old id - Apple Community

By marking a response as "best answer" you have indicated you have now found a solution.

In case you incorrectly marked a reply, Apple has two related features, Activation Lock ( Activation Lock for iPhone and iPad - Apple Support ) and Find My ( iCloud+ - Find My - Apple ), which are designed to prevent anyone else from using an iPhone, iPad, or iPod touch if it's ever lost or stolen. Deactivation of either requires knowing the Apple ID and password that set the feature, or by placing a special request to Apple to reset the device. This Apple ID information essentially defines the current ownership of the device.

If you do not know the required information, are not the signed-in owner, or do not have Apple accepted proof of purchase, get the owner of the account to remove the lock, or return the device for a refund, or recycle the device. The device is otherwise useless to you. If the owner is unknown and has not provided contact information as a message showing in the login screen, there is no way to contact the owner unless the person who gave you the device knows them.

Here are additional resources if you are the account owner, can find the previous device owner, or have an Apple accepted proof or purchase:

● Read this article to learn how to remove Activation Lock either on the device itself or on the web --> How to remove Activation Lock - Apple Support

or this one for disabling Find My if activation lock has not yet engaged --> Turn off Find My on your iPhone or other devices - Apple Support

● Help with a lost Apple ID or password:

• For help with a forgotten Apple ID (this is likely an active email address or one used in the past), click here --> If you forgot your Apple ID - Apple Support

• For help with a forgotten Apple ID password, click here --> If you forgot your Apple ID password - Apple Support

● Reset device if you can prove to Apple's satisfaction you are the owner:

Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. This is done online* at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not provide many details in the article as to what is acceptable proof. Prior to this official service Apple typically required the original receipt** issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the first owner who does this, or a descendant with legal proof of ownership transfer). Note that while this will let you get use of the device again, it will not help you with lost access to an account.

* There is a special link for this service. To save time you should use it instead of https://getsupport.apple.com/

**Apple recommends you keep your receipt after you buy an Apple device. --> Keep your receipt after you buy an Apple device - Apple Support

I don't think Amazon is a vendor of Apple products, so don't be surprised if Apple does not accept it. You are welcome to try, however. I can't do this for you. All I can do is type suggestions into this forum page.