Usb-c adapter to 3.5 jack not working for phone calls on iPhone 15 Pro Max?

I own an iPhone 15 Pro Max, and a Bose QC 20 headphone plus microphone. I have bought two adapters from 3.5mm Jack to usb-c and until recent update 17.1.1 the set-up worked but now from 27.11 it stopped working for phone calls, I mean microphone works for other end but the sound on phone goes through phone speakers and not headphones. Please advise how to fix this. I want to use this system as it has very good noise cancelling for professional calls. Thank you

iPhone 15 Pro Max, iOS 17

Posted on Dec 1, 2023 02:35 AM

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Posted on Dec 4, 2023 12:11 PM

I'm having the same exact issue. Audio like music or podcasts play through the adapter but the audio from a phone call does not. And there's no option to select "headphones" in the in-call menu.


I also want to use this system as it produces very high quality audio for phone calls that isn't a hassle to record (always inform parties on the other end if you are), which is a core function of my job as a reporter.

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Dec 4, 2023 12:11 PM in response to didier59

I'm having the same exact issue. Audio like music or podcasts play through the adapter but the audio from a phone call does not. And there's no option to select "headphones" in the in-call menu.


I also want to use this system as it produces very high quality audio for phone calls that isn't a hassle to record (always inform parties on the other end if you are), which is a core function of my job as a reporter.

Mar 29, 2024 08:41 AM in response to didier59

My issue is slightly different, although the same accessory. The USB-C to 3.5mm Audio Adapter with Power Supply.


My headphones work okay when plugged into my Car Auxiliary alone OR I can charge my phone. Attempting to do both prevents either and there is a small section at the top of the screen which blinks back and forth as if trying to resolve the issue and figure out what to do.



Also, the Sound and Haptics does not fix my issue.

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Usb-c adapter to 3.5 jack not working for phone calls on iPhone 15 Pro Max?

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