Apple Watch 9 No notifications From Phone or Watch After Paring

I just received a new apple watch 9, and I paired it with a new iPhone 15 Pro Max. After paring the watch. my phone no longer gets audible or hepatic notifications when in the locked screen. If I unpair the watch, everything goes back to normal. On the watch side, the I also get no audible sound for incoming email or text messages. I do get watch notifications for phone calls and watch specific functions like health reminders. If I unpair the watch, my phone turns to normal behavior with all audible and hepatic notifications.


I spent two hours on the phone with Apple support and they had me change dozens of settings on the watch and phone with no luck. Oddly, my wife just got a new apple watch 9 and she has very similar issues.


Does anyone have any suggestions?


Apple watch 9

Iphone 15 Pro Max

Apple Watch Series 9

Posted on Nov 28, 2023 10:36 AM

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7 replies

Nov 28, 2023 12:07 PM in response to javaliga

Javaliga, that's great info, thank you. But when everything is locked, I get no sound or hepatic notifications on either device for text or email as I do with phone calls. The message shows on both screens if I happen to look, but there is no sound or vibrations on either indicating the message arrived.


Also, I have the flashlight alert set up in accessibility for my iphone. When the watch is paired, and the devices are in any state, the light does not flash. If I unpair the watch, all iphone functions go back to normal. and all hepatic, sound, and visual notifications resume.

May 6, 2024 07:23 AM in response to KT22wagaya

Kind of. I don’t have the best hearing and it turned out I had the watch volume too low for me to hear the very faint text message alerts that the Apple Watch makes. But I still do not feel the text alerts. However, there are still no audible or hepatic notifications for emails. I spent a while on a call with a senior Apple tech and he was unable to offer any suggestions to resolve this issue.

Nov 28, 2023 12:34 PM in response to javaliga

No we are getting somewhere! When the watch is off my wrist, the phone works normally, light and all. When it is on my wrist, I don't get email or text sound or hepatic notifications on either device. This was the case from the first time it was paired with default settings, and with two hours of changing things with the apple rep. I lost track of what we changed at this point.

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Apple Watch 9 No notifications From Phone or Watch After Paring

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