iphone 15 wont back up to icloud

bubba2u wrote:

Found the solution browsing support articles…go to settings and turn off backups, then clear settings page from phone and do hard restart. Then turn backups on again. Backup worked fine then.

Excellent detective work! I'm glad to hear you got it working. And thanks for posting your solution. It may help someone else.

bubba2u wrote:

new iphone 15 wont backup to icloud...says the device needs to be plugged in, screen locked, etc...tried all of those things

Is it connected to WiFi?

What iphone model and IOS is it?

Ummm.....pretty basic stuff......If you actually read the post above, the OP said that he/she had an iPhone 15. That would mean that iOS 17 is installed.