Hotstar subscription not reflected

I paid for hotstar subscription but it does not reflect on my hotstar app. Payment through UPI to appleservices.bdsi@icici

Ref Id : ***

Transaction Id : 33***

I didn’t expect this from Apple service I’m very disappointed with that issue

please see attachment

[Edited by Moderator]

Posted on Nov 28, 2023 07:26 AM

Similar questions

Subscribed for Hotstar via IPhone, Money deducted but nothing happened Initially I made a payment of Rs. 899/- for my Hotstar account via IPhone which is successful. And then I wanted to upgrade my plan. So I selected Rs. 1099/- plan. Rs. 1099/- is deducted from my bank account. Then at the final step, “An error occurred” notification has popped up. Then Rs. 1099/- plan is not upgraded to my Hotstar account. Bank statement shows I paid 1099 for apple services. I don’t know where my money has gone. Can anyone know what happened to my money?
198 1
Subscription on app dint happen even though money deducted Wanted to get subscription on Mint app. Got it via upi payment. But the subsription is not activated yet. UPI shows status as “paid to apple services” but on my apple id there doesnt show any subscription. it has been 2 days. Can anyone help on this
623 1
UPI payment to Subscribe Magzter failed but account was debited I tried to subscribe to Magzter Gold using UPI Gpay. Rupees 1999.00 was debited from my account and the said transaction is showing in Gpay list as paid to Apple Services. But the payment is not credited to Magzter and the subscription is not activated. I am unable to escalate this issue through the present Apple support links. No option to send email. Is there a way to get their attention or get my money back ?
974 1

1 reply

WheelieNick

Level 8

45,431 points

Nov 28, 2023 07:58 AM in response to premraj128

We are Apple users so we cannot look in to your transaction history. Please Contact - Official Apple Support to get further support on this issue.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Hotstar subscription not reflected

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up